AWS Alliance Partner Development Manager IV - Remote

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Responsible for improving alignment and partnership with alliances to drive tighter coordination on sales, product, marketing, and commercial efforts. This position will be central to driving change and activating a proactive, purposeful, and predictable Go-to-Market strategy across technical, product, sales, and marketing organizations to grow Rackspace revenue through strategic partnerships.

• Requires specialized expertise in own job discipline or field.
• Leads others to solve complex problems.
• Works independently, with guidance only in complex situations.
• May provide functional leadership to teams or projects.

• Excellence: Demonstrates accountability, discipline, high performance, and a track record of results.
• Customer-driven: Prioritizes customer needs and satisfaction through proactive problem-solving.
• Expertise: Deep understanding of customer needs; continually enhances skills.
• Agility: Responds quickly to dynamic needs with innovative solutions.
• Compassion: Fosters a positive environment, building trust internally and externally.

• Owns relationships with strategic alliances or manages multiple smaller alliances.
• Establishes and manages governance meetings and activities.
• Develops understanding of Rackspace’s portfolio and translates it for alliance partners.
• Ensures partner adherence to alliance framework activities.
• Creates and executes strategies based on alliance offerings and customer needs.
• Builds credibility through business acumen related to alliance strategies.
• Collaborates with alliances to add value across business portfolios.
• Documents and maintains strategic alliance plans quarterly.
• Identifies areas for direct investment based on partner strategies.
• Builds relationships with partner resources across functions.
• Suggests improvements to partner commercial arrangements.
• Coordinates alliance activities across Rackspace divisions as the main POC.
• Influences funding and development opportunities within alliances.
• Supports partners’ product line considerations.
• Enables executive relationships, including C-suite engagement.
• Creates partner enablement materials with product marketing.
• Assists in event planning and execution.
• Relays partner priorities to product teams and influences roadmaps.
• Operates with a moderate degree of ownership and autonomy on complex issues.
• Provides guidance and training to new team members.
• Decisions impact the quality and effectiveness of client groups.
• Uses analysis and judgment to resolve issues independently.
• Metrics include revenue influence, enablement activities, partner spend, certifications, awards, and commercial improvements.
• Requires strong knowledge of partner economics, solutions, and management.
• Understands channel and alliance partner programs.
• Works collaboratively across technical, marketing, sales, and support teams.
• Effective communicator with presentation skills at executive levels.
• Skilled in conflict resolution and influencing senior leaders.

• Advanced knowledge of designing and executing partner programs that generate interest and demand.

• Analytical, budget management, business development, customer service, digital transformation, negotiation, operational strategy, platform/software support, process improvement, product management, project management, sales strategy, stakeholder management, technology integration.

• High School Diploma or equivalent required.
• Bachelor's Degree preferred, with relevant experience possibly substituting.

• 8-11 years in the relevant field.

• Office environment, moderate stress, long periods sitting, some travel (~10%).

• Summary of general duties; not comprehensive of all responsibilities.