Records Retrieval Manager

Why You Should Choose Steno

• Wins together – Stock options included. When Steno grows, you grow.
• Invests in you – Premium Medical, Dental, & Vision Coverage - options for you and your family, with 100% of premiums covered for some plans - well above industry benchmarks.
• Constantly innovates with technology at our core – We are a modern organization solving real problems in an industry that needs a revolutionary approach.
• Competitive Compensation of $87,500 - $115,000 – reflects your impact on Steno's Records Retrieval leadership execution and growth.
• Remote‑first – with flexible PTO, home office setup, and a culture that rewards results and supports balance.

• Operational extension of senior leadership – You'll work directly alongside the Senior Director, taking ownership of day-to-day team leadership while driving the department's bigger-picture evolution.
• People leadership meets process innovation – This role sits at the intersection of developing and holding a seasoned team accountable and building the systems that take operations to the next level.
• Always pushing forward – We have an experienced team grounded in retrieval operations; we need a leader who can grow that team and evolve how we work toward AI-powered, tech-enabled workflows.
• Builder's mindset is non-negotiable – Domain expertise in records retrieval is a plus, not a prerequisite, operational instincts and a hunger to build matter more.

You’ll crush this role if you have 4+ years in legal operations, or a related operational field, 2+ years managing remote teams, and a demonstrated interest in Records Retrieval, AI tools and workflow automation.

• Steno is an equal‑opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.
• Applicants needing special assistance or accommodations for interviews or website access should contact us at