Manager, Business Transformation

Identify, frame, and size transformation opportunities. Independently diagnosing root causes, assessing strategic relevance, and determining where the organization should invest its energy

Build rigorous, compelling business cases that connect transformation opportunities to business value — covering financial impact, risk, sequencing, and the tradeoffs between growth and profitability

Design internal processes and policies that balance the needs of multiple stakeholder groups, including Finance, Sales, Operations, and Risk, to arrive at solutions that are workable across the organization

Present to and influence senior leadership, securing commitment and resource allocation to fund and execute transformation initiatives

Own the end-to-end delivery of transformation programs, maintaining accountability for outcomes — not just activity — from kick-off through sustained results

Proactively identify, escalate, and resolve risks and blockers — making sound judgment calls independently and keeping programs moving

Coach and support more junior team members on business transformation practices, analytical thinking, and stakeholder navigation — without direct management responsibility

Provide senior leaders with clear, confident updates on program progress, risks, and decisions — with the credibility to influence direction

Build and maintain strong relationships with senior leaders and functional partners across Product & Technology, Go-To-Market, Operations, Finance, and People teams

Navigate competing priorities and organizational tensions. Building consensus, resolving conflict, and creating the conditions for transformation to succeed

Proven track record leading complex, cross-functional programs end-to-end with full ownership of outcomes

Experience working at the intersection of growth and profitability. Understanding the tradeoffs between scaling the business and financial discipline, and translating that tension into clear strategic recommendations

Demonstrated success designing internal processes and policies that balance the needs of multiple stakeholder groups, resulting in solutions that are durable and broadly adopted

Track record of driving tangible business outcomes, you measure success by impact, not by deliverables produced

Strong executive presence and communication skills. Able to distill complex situations into clear, confident recommendations for senior audiences

Highly self-directed, comfortable setting your own agenda, identifying where to focus, and operating with minimal direction from leadership

Experience mentoring or coaching junior colleagues, sharing knowledge and helping others develop their skills

A flexible work environment that empowers you to do your best work

A culture that celebrates performance

The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard

Career-defining opportunities

Flexible paid time off and remote work policies

Equity options, because this is your company too

Contributions to your pension plan. Your future matters

Training opportunities to grow your skills and career

Health and wellness credit so you feel your best

Time off to volunteer and give back to your community

Interest groups, employee led networks, social committees to sponsored sports teams

Computer purchase program to get your personal Macbook

Enhanced parental leave to support growing families