Director, Business Operations

Role Overview

The Operations and Analytics team powers Veriff’s business engine, cracking the online identity crisis through scalable, data-driven insight. As Director of Business Operations
, you will serve as a high-leverage operator working closely with the SVP of Operations and Analytics and the broader leadership team. You will combine strategic thinking with a bias for execution—owning planning cycles, driving critical cross‑functional initiatives, and building the operational infrastructure that lets Veriff scale.

• Strategic Planning & Goal‑Setting: Lead company‑wide planning cycles, from annual strategy to quarterly OKR setting. Build frameworks that turn ambitions into measurable commitments with clear accountability.
• Executive Cadence: Prepare executive and board‑level materials synthesizing business performance and key decisions. Run the operating cadence for the SVP, including leadership reviews and strategic offsites.
• Cross‑Functional Initiatives: Own 2–4 high‑priority business problems at any given time, driving them from definition through to execution. Act as “connective tissue” across functions like Product, Engineering, and Finance to unblock dependencies.
• Operational Rigor: Identify and close gaps in decision‑making and workflows. Develop the tools and playbooks required to scale, and partner with Finance on resource allocation and business cases.

• Professional Background: 7+ years in management consulting, investment banking, corporate strategy, or Biz Ops at a high‑growth tech company.
• Strategic Execution: A track record of delivering complex initiatives with measurable business impact and experience running OKR processes.
• Analytical Depth: Strong financial modeling skills and proficiency in SQL. Ability to translate ambiguous questions into structured analyses and clear recommendations.
• Communication: Excellent executive presence with the ability to distill complex situations for audiences ranging from individual contributors to the Board.
• Soft Skills: Ability to influence without authority and build trust across a complex organization.

• MBA or postgraduate degree from a top institution.
• Experience in identity verification, fintech, or cybersecurity.
• Experience scaling a company from Series B through to public markets or institutional scale.
• Familiarity with M&A due diligence or integration work‑streams.

• Self‑starter:
  Thrive in ambiguous environments and define a roadmap that connects to impact.
• Deep problem solver:
  Push beyond symptoms to uncover root causes, especially in adversarial settings.
• Clear communicator:
  Make complex analyses understandable and actionable to diverse stakeholders.
• Strategic executor:
  Zoom out to align on priorities and zoom in to write SQL, review Python, or debug measurement issues.
• Strong team builder:
  Invest in people, create clarity, and raise standards through coaching and example.

We are the preferred identity verification platform partner for the world’s most innovative growth‑driven organizations, helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory, continually expanding our coverage. With a diverse team across the United States, United Kingdom, Spain, Brazil, and Estonia, and robust backing from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to building a safer and more secure world.

The base salary for this role is $230,000 – $250,000 per year. Compensation may vary based on experience, skills, location, and other factors permitted by law.

When you join Team Veriff, you’ll have the opportunity to make a real impact and advance your career, while enjoying a range of benefits designed with you in mind. Some of our favorites include:

• Flexibility to work from home
• Stock options that ensure your share in our success
• Extra recharge days on top of your annual vacation
• Extensive medical, dental, and vision insurance
• Learning, development and health & sports budgets you can tailor to your needs
• Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary

We are an Equal Opportunities employer committed to a diverse and representative team. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability.