Director of Technical Product Management: Credit Unions

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.

We are seeking a Director of Technical Product Management to bring focused, strategic leadership to one of our largest segments, Credit Unions. This role is designed to provide dedicated, forward-looking ownership of product direction, enabling the organization to proactively identify market gaps, anticipate competitive dynamics, and accelerate market share growth. By centering deep domain expertise and intentional focus on the evolving needs of credit unions, this leader will drive the development of differentiated, tailored solutions that position us as a trusted, innovative partner in the industry.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX;
Lenexa, KS;
Springfield, MO; or Monett, MO;
Cedar Falls, IA;
Lousiville, KY;
Charlotte, NC; or Birmingham, AL. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:

* Directs a comprehensive product strategy from product conception and definition through end of life.

* Directs those involved in the design, modification and evaluation of all phases of a specific product or group of products from product definition and planning through implementation and release. Functions as a central resource with design, development, quality assurance, marketing and implementation as the software product(s) move through their lifecycle.

* Creates and maintains the product/vision roadmap.

* Contributes technical expertise to the sales process and the development of effective marketing plans/campaigns.

* Oversees alpha and beta program definition and coordinates execution.

* Formulates and executes long-term plans for cost/profit control.

* Promotes use of new technologies and industry-leading trends.

* Provides direction, control and mentoring for Technical Product Managers under direction.

* Completes people management functions including goal setting, performance appraisals, P&L management, budgeting, etc.

* May oversee annual Enhancement Submission Process (ESP).

* May perform other job duties as assigned.

What you'll need to have:

* Minimum of 10 years of experience in the financial services industry.

* Product Management experience.

* Minimum of 5 years of previous management experience.

* Must be able to travel up to 30% for quarterly meetings and conferences.

What would be nice for you to have:

* Deep experience within the Credit Union Industry.

* Bachelor's degree.

* Able to direct the control, design, modification and planning of software products.

* Able to create and implement product strategies that meet the needs of applicable industry.

* Demonstrated people leadership skills.

* Able to lead and manage a professional team comprised of Technical Product Managers.

* Superior knowledge of the financial industry as it relates to the product.

* Superior knowledge of development and design for products in the financial industry.

* Superior knowledge of research procedures concerning development of new technologies.

* Superior written and verbal communication skills.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of account holders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things…