Operations Specialist; Global Sample Management Team

Operations Specialist;
Global Sample Management Team

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Job Mission:

Responsible for coordinating cross functional efforts to execute on time Sample Purchase Order release to manufacturing partners. Responsible for all tasks related to NB purchase order placement and confirmation, while ensuring suppliers adhere to NB’s order management guidelines and attainment of designated KPI’s – including, but not limited to x-factory performance and PO data management. Ensure the accuracy and data integrity of all purchase order information in a timely fashion.

Act as the primary internal liaison to all cross functional teams including but not limited to customer service departments, development, and operations teams to ensure that both NB and customer expectations are accurately executed at the factory PO level. Responsible for monitoring the overall factory on time delivery to ensure overall performance is optimized.

Major Accountabilities:

• Executing Sample PO releases and reviewing delivery status and weekly exceptions.
• Updating PO’s as needed.
• Working closely with suppliers, OM teams, NBIL, and other cross functional partners to resolve and communicate problems and provide visibility to appropriate teams.
• Identifying process improvement initiatives related to both PO Management and cross functional activities.
• Performing other related duties as requested by management.

Requirements for Success:

• Bachelor’s Degree with a minimum of 2-4 years of experience in a fast-paced planning and/or purchasing environment preferred.
• Experience developing and implementing supply chain process improvements preferred.
• Strong analytical, communication, and project management skills.
• Computer skills including Microsoft Office (WORD, EXCEL, etc.), ERP systems, Diver, xPC, etc.
• Excellent negotiation and interpersonal skills (both written and verbal).
• Willingness to travel.

Location:

Lawrence, MA. Pay Range: $25.15 - $31.45 - $37.75 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more).

Regular Associate Benefits

New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally.

You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary Associate Benefits

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part Time Associate Benefits

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

We have a North American hybrid model encouraging rich in-person experiences. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. We also offer “Work from Anywhere” (WFA) for four weeks per calendar year to support flexibility while maintaining teamwork and connection.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.

Job Title:

Operations Specialist;
Global Sample Management Team