Claims Compliance Analyst; Workers Compensation

Claims Compliance Analyst (Workers Compensation) – Madison, WI, USA. Full‑time, Hybrid. Salary range: $69,500–$104,500.

• Engage with business to shape strategic direction of claims management practices.
• Maintain up‑to‑date knowledge of regulations through training and industry networks.
• Ensure compliance with laws, regulations and company policies.
• Act as an internal escalation point for customer communication and engagement.
• Conduct quality assurance reviews of claims teams and provide feedback.
• Assist in analysis and reporting of results and trends.
• Ensure audits, analyses and reports are completed to a high standard and on time.
• Provide coaching to individuals based on review outcomes.
• Monitor and implement improvement plans for performance management.
• Follow up on timely completion of action items from audits and health checks.

• Relevant work experience in claims or related field.

• Experience in Workers' Remuneration.
• Proven track record as a performer.
• Experience in file reviews and/or audit.
• Experience in coaching/training and providing feedback based on reports and data analysis.

• Tertiary degree or equivalent combination of education and work experience.

• Relevant qualifications in finance, accounting, commerce or equivalent.

• Analytical thinking
• Communication
• Compliance training
• Critical thinking
• Detail‑oriented
• Intentional collaboration
• Managing performance
• Prioritization
• Process improvements
• Quality assurance
• Quality control
• Regulatory compliance
• Report writing
• Standards compliance
• Time management

• Hybrid working – mix of working from home and in the office.
• 22 weeks paid leave for family growth, with 12 weeks available to all parents on a gender‑equal basis.
• Competitive 401(k) program with company match up to 8%.
• Well‑being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice.
• Tuition reimbursement for professional certifications and continuing education.
• Employee networks and community support.

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full‑time basis without the need for current or future sponsorship.

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team of the nature of your request and contact information.