Intelligence Analyst; Acute & Corporate

Performance and Intelligence Analyst (2 posts - Corporate & Acute Analytics) – Band 5 (Fixed Term 12 months), Full Time (36 hours)

Do you enjoy turning complex data into clear stories that help people make better decisions? We’re looking for a curious, proactive Performance and Intelligence Analyst to join our Performance and Intelligence Team. In this role, you’ll work in-person alongside hospital teams at Dumfries and Galloway Royal Infirmary to spot patterns, apply analytic techniques, and generate practical, data-driven insights that supports the delivery of acute services.

• Deliver near-time operational analysis that supports performance improvement, planning and decision-making.
• Explore data to identify trends, variation and emerging risks/opportunities—then translate findings into clear meaningful insights.
• Use appropriate analytic methods (benchmarking, standardised rates, statistical process control, significance testing) to answer real-world service questions.
• Build dashboards, write reports and present findings to help teams understand what the numbers mean and what to do next.
• Support work linked to the delivery of acute and diagnostic services including the Emergency Department, unscheduled care, planned care and outpatients.
• Work collaboratively with a wide range of colleagues from different public sector organisations including doctors, nurses, allied health professionals, social workers, planners, team leads and senior management to support service improvement work from first question to implemented change.

• Experience analysing and interpreting data to support operational or corporate decision-making (healthcare experience welcomed but not essential).
• Confidence working with data tools (for example Excel, SQL, Power BI, R or Python) and an interest in improving your analytic toolkit.
• Strong attention to detail and a commitment to data quality, information governance and ethical use of information.
• Ability to explain complex findings clearly, both in writing and when presenting to colleagues.
• A collaborative approach: you enjoy working with people, asking good questions, and helping teams turn insight into improvement.

You’ll join a supportive and friendly team where analysis is valued and used. We’re committed to continuous improvement, professional development, and creating an environment where you can do your best work, bringing together technical skill, curiosity and public service. This role offers the chance to work on high-impact priorities while building strong relationships across clinical, operational and corporate teams.

Dumfries and Galloway offers a quality of life that’s hard to beat: beautiful coastline, forests and hills on your doorstep, vibrant towns and communities, and space to breathe. With great outdoor access, shorter commutes and a strong sense of community, it’s an ideal place to build your career while enjoying everything the region has to offer.

For an informal discussion about the role, contact George Noakes, Acting Performance and Intelligence Manager, kest.

NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.

NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

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