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Warrior Senior Specialist

Remote / Online - Candidates ideally in
Tacoma, Pierce County, Washington, 98417, USA
Listing for: Wounded Warrior Project
Remote/Work from Home position
Listed on 2026-06-19
Job specializations:
  • Business
    Operations Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Warrior Experience Senior Specialist

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you’re the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause – that it’s a calling – then we’re ready to meet you.

When you join Wounded Warrior Project (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

  • A flexible hybrid work schedule (three days in the office, two days’ work from home)
  • Full medical, dental, and vision coverage for both teammates and family members
  • Competitive pay and performance incentives
  • A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.

DUTIES & RESPONSIBILITIES
  • Support the Warrior Experience initiatives for either Strategy or Operations, as assigned.
  • Lead cross‑functional work groups to achieve defined outcomes and other critical initiatives to meet warrior needs and enhance the Warrior’s experience.
  • Coordinate across Programs to collect ideas and feedback, negotiate outputs, ensure recommended changes meet cross‑functional needs, lead adoption and implementation efforts, and ensure appropriate and timely communications across the organization.
  • Organize and prepare materials and resources for team and staff meetings to facilitate decision‑making and ensure clear communication about recommendations and plans.
  • Lead work groups in proactively reviewing and evaluating current processes and problems, and in brainstorming and identifying solutions.
  • Utilize the ideas generated in work groups to identify necessary changes in how WWP delivers programs to warriors and recommend changes to leadership.
  • Identify and develop improved processes to enhance the warrior experience and ensure alignment among the various WWP teams.
  • Establish operational processes for implemented initiatives to include updates and maintenance.
  • Develop methods to seamlessly interface different departments to help blur the functional lines in the programs and services delivered to Warriors.
  • Participate in rollout of key strategic initiatives.
  • Serve as an expert resource for answers to questions from the organization regarding programs.
  • Assist with developing and prioritizing initiatives and projects for the Warrior Experience team.
  • Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team‑based training, or departmental huddles.
  • Other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
  • Strong working understanding of WWP programs and services and how they should integrate to meet warrior needs.
  • Demonstrated ability to lead work teams and generate ideas to solve problems and achieve results.
  • Highly effective communication skills, orally and in writing, to a range of audiences. Strong relationship management skills with a good understanding of people. Demonstrated ability to adapt communication style and approach depending on the individual.
  • Effective operational and problem‑solving skills with a demonstrated ability to develop and implement comprehensive action plans and see them through to completion.
  • Demonstrated ability to plan, organize, coordinate, and direct multiple activities with varied deadlines and deliver on time. Demonstrated ability to work proactively in a dynamic, fast‑paced environment.
  • Strong organizational and time‑management skills. Ability to quickly adapt to changing priorities and ensure deadlines are met. Detail oriented with strong follow‑through skills.
  • Demonstrated ability to establish credibility, be decisive, influence others, and effect change.
  • Demonstrated critical thinking skills with the ability to analyze complex information and recommend creative, practical, and high‑impact solutions. Proactive problem solver.
  • Demonstrated…
Position Requirements
10+ Years work experience
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