Sr Sales Revenue Ops Analyst; Remote

Job Overview

Cengage is seeking a sales analyst to organize sales data and provide dashboards and scorecards to the global sales team, enabling data‑based decisions and improving overall sales performance.

• Analyzing sales data: review and interpret complex data sets to identify trends, opportunities, and patterns that inform decision‑making.
• Evaluating market trends: conduct in‑depth market research and analysis to align sales strategies with evolving customer needs.
• Developing sales reports: build and maintain dashboards and reporting frameworks using Power BI and Excel to monitor metrics such as sales performance, pipeline health, quota attainment, and productivity.
• Employing AI and automation tools: improve lead scoring, pipeline analysis, and customer insights.
• Supporting the sales team: enable GTM collaboration on account and product strategies and support goal attainment with leading and lagging indicators.
• Documenting operational processes and reporting methodologies with the enterprise data analytics team.
• Collaborating with stakeholders across departments to align sales initiatives and analytical methodologies with company objectives.
• Providing actionable insights: translate complex data into clear, compelling stories that highlight key performance drivers and recommend improvements.

• Education:
  
  bachelor’s degree in business administration, data analysis, or related field, or equivalent experience.
• Experience:
  
  3–7 years in sales analysis, business intelligence, or a related role.
• Technical skills: proficiency in Excel, CRM platforms, Gong, SQL, and data visualization tools such as Power BI.
• Analytical skills: strong ability to interpret and analyze complex data and familiarity with AI tools, automation platforms, and generative AI applications.
• Communication skills: strong data‑storytelling and executive‑ready narrative skills.
• Problem‑solving: ability to identify issues and recommend effective solutions.
• Time management: ability to handle multiple projects and meet deadlines.
• Certifications in data analysis or CRM platforms are a plus.

Cengage is committed to hiring qualified individuals from broad talent pools and provides reasonable accommodations for qualified individuals with disabilities during the application process. If you require an accommodation, please contact

The base pay range is $77,100.00 – $ USD, with incentive compensation opportunities beyond base pay. Salary is based on qualifications, experience, and location. Additional benefits are part of Cengage’s Total Rewards package.