Sr. Strategic Sourcing Analyst – Network, Telecom and CCaaS Procurement; REMOTE

Overview

The Sr. Strategic Sourcing Analyst – Network, Telecom and CCaaS Procurement will play a crucial role in supporting enterprise-wide procurement initiatives, and you will actively collaborate with the Procurement Team to successfully complete projects. This includes direct interaction with suppliers, handling quotes, bids, negotiations and guiding vendors through the internal process. You will also engage directly with IT and business stakeholders.

• Lead the development and implementation of advanced sourcing and category management strategies through the RFx process.
• Oversee the negotiation and development of contracts with new suppliers and/or renegotiate existing contracts to achieve the lowest total system cost and strategic savings objectives.
• Direct the creation of cost estimates and expenditure forecasts related to the company’s procurement activities.
• Assess and refine sourcing procedures, presenting strategic improvement plans to senior management for approval.
• Manage and oversee the request for proposal (RFP) process for assigned categories or sourcing engagements.
• Formulate and execute strategies to enhance the enterprise’s cost structure.
• Drive optimization of external spending through proactive involvement in the sourcing life cycle, fostering strong partnerships with business stakeholders.
• Identify and leverage opportunities to aggregate enterprise demand to maximize value.
• Exhibit exceptional business judgment, integrity, financial acumen, and project management skills.
• Analyze supplier core competencies and competitive positioning using industry cost models, and lead the implementation of supplier agreements by collaborating with cross-functional stakeholders and suppliers to finalize contract terms and conditions.
• Partners with IT and business stakeholders, including Network Engineering, Contact Center Operations, and Security, to align sourcing activities with business needs and technology roadmaps. Builds effective working relationships with suppliers and cross-functional teams.
• Leads and supports sourcing initiatives across the full procurement lifecycle, including RFI/RFP/RFQ development, supplier evaluation, pricing analysis, and contract negotiations for:
  • Network (wireline, wireless, circuits, internet, SD‑WAN)
  • CCaaS platforms (e.g., Genesys, Amazon Connect, Verint, NICE)
  • Telephony, wireless/wireline and voice services (VoIP, SIP, UCaaS)
• Performs detailed financial and commercial analysis, including:
  • Pricing benchmarking and should‑cost modeling
  • Total cost of ownership (TCO) analysis
  • Usage and demand analysis to identify cost optimization opportunities
• Identifies and drives cost savings, risk reduction, and efficiency opportunities, including supplier consolidation, contract optimization, and service rationalization.
• Supports supplier management and governance activities, including SLA tracking, performance monitoring, and participation in supplier business reviews (QBRs).
• Ensures compliance with procurement policies, contracting standards, and regulatory requirements, including support for Fed/SLED environments as applicable.
• Tracks and reports on key category metrics, including savings, cost avoidance, supplier performance, and risk indicators.
• Collaborates with Director‑level leadership to prepare business cases, executive summaries, and sourcing recommendations for leadership review.

• Bachelor’s degree and 5+ years of procurement experience or equivalent combination of work/experience.
• 3 years of experience negotiating with Telecom/Network suppliers.
• Experience with CCaaS a plus.
• Experience writing and generating RFPs, RFIs and RFQs to suppliers.
• Coupa or other Procurement Business Spend Platform experience.
• Excellent written and verbal communication skills.
• Strong organizational, risk management and negotiation skills.
• Program and project management skills.
• Familiarity with sourcing and procurement tools.
• Advanced analytical skills.
• Advanced MS Office Skills, especially Excel.
• Ability to travel 2-4 times a year based on the business need.
• Equipment is provided except for cell phone/internet.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary $90,780

Maximum Salary $122,820