Senior Project Business Analyst

Senior Project Business Analyst

Non-Union Position

Project Management Office;
Portland, Oregon (US-OR)

Hybrid schedule available for Oregon & Washington residents.

Regular FT, Exempt

Posting # 5545

About Us:

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.

In addition to environmental stewardship, we're also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.

NOTE:

Employees based at our Headquarters are required to work on-site a minimum of two days per week. Specific in‑office days may vary by team and business needs. This hybrid schedule supports collaboration, connection, and engagement while also offering flexibility for remote work.

The Role:

The Senior Project Business Analyst (BA) will be involved in requirements gathering, business process modeling, and functional design for NW Natural projects and initiatives with business and technology components. The BA will work closely with Project Managers (PM) to ensure completeness of vision based on business requirements. The BA will be responsible for documenting business processes and leading business process re-design sessions when necessary.

The BA may be responsible for other activities including research, reporting, participating in design and testing of deliverables.

Day to Day:

* Supports the project process throughout the project lifecycle and is responsible for authoring key documentation and deliverables at each phase.

* Elicits requirements through interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints.

* Leads re-engineering of business processes and identifies various solutions to business problems.

* Partners with the PM and project team define, document, and maintain key business analysis deliverables, including Business Requirements, Functional Specifications, and Current/Future State and Gap Analysis artifacts.

* Leads requirements analysis and verification ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, and testable.

* Responsible for tracking, prioritizing and reporting status of multiple initiatives.

* Elicits and documents requirement specifications using standard templates and models, ensuring requirements are expressed in clear, concise, and unambiguous business language.

* Responsible for managing project tools (Azure Dev Ops) including the creation, prioritization, traceability, and ongoing maintenance of user stories, acceptance criteria, and requirements across the project lifecycle.

* Represents requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate to ensure shared understanding across stakeholders.

* Establishes and maintains productive business partnerships across the organization.

* Manages expectations through direct and routine interaction with business partners.

* May participate in other duties such as documenting test scripts, test plans and system testing.

* Other duties as assigned to ensure efficient and effective system operations.

* Supports Company's commitment to a culture of safe work practices.

Come on your first day with:

* Bachelor's degree in Information Technology or Business related field or an equivalent combination of education and experience.

* 8 or more years of related experience with progressively more complex analysis projects including business process documentation and re-engineering.

* 5 or more years of working on software systems projects.

* Demonstrated ability to work effectively in a team environment and to lead others in a directed effort to complete projects.

* Advanced presentation skills, with proven ability to present at the Executive, Director and Manager levels.

* Superb verbal communication skills including the proven ability to communicate effectively on an individual and group presentation basis, including negotiation and facilitation skills and techniques.

* Skill in assessing stakeholders and asking probing questions to understand underlying needs and surface essential requirements information.

* Demonstrated ability to work with employees and management at all levels of the organization including skill in working across organizational and geographical boundaries.

* Proven analytical skills to critically…