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Senior Manager, Continuous Improvement

Remote / Online - Candidates ideally in
Wood Dale, DuPage County, Illinois, 60399, USA
Listing for: Quest Diagnostics Incorporated
Remote/Work from Home position
Listed on 2026-06-20
Job specializations:
  • Business
    Business Management, Business Analyst, Operations Manager
Salary/Wage Range or Industry Benchmark: 125000 - 155000 USD Yearly USD 125000.00 155000.00 YEAR
Job Description & How to Apply Below

This position is a key leader of a regional lean business transformation team, driving an end-to-end analysis of a functional Business Operations & performance measures, identifying opportunities for profitable growth, and driving business transformation leveraging Lean, specifically focused on Continuous Improvement (CI), system thinking, and big data analytics techniques (adopting AI). Additionally, this leadership role requires operational experience in business financials, functions, and demonstrated ability to collaboratively work functions in order to drive change.

Hybrid scheduled position at our Wood Dale Facility in IL. (3 days onsite and 2 days work from home)

Internal

Title:

Senior Manager, Business Transformation

Pay Range: $125,000 - $155,000/year, 15% Bonus

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information
  • Medical/Prescription Drugs
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Supplemental Health Plans
  • 401(k) Plan
    - Company match dollar-for-dollar up to 5%
  • Employee Stock Purchase Plan (ESPP)
  • Supplemental Life Insurance
  • Dependent Life Insurance
  • Short- and Long-Term Disability buy-up
  • Blueprint for Wellness
  • Emotional Well-Being Resources
  • Educational Assistance
  • Paid time off / Health Time
Responsibilities
  • Implement the Lean Business System including standard work, daily management, problem-solving cadence, and kaizen roadmaps.
  • Owns the learning, application, and adoption of Lean principles and practices with the goal of building localized self-sufficiency, sustainability, and scalability of improvement efforts.
  • Execute strategic lean transformation projects, and the operational execution that results in large-scale improvement across designated functions and businesses.
  • Drives cultural change shift from dashboards and analytics towards actions and results.
  • Drives the use of big data analytics tools (adopting AI) to tackle system level problems.
  • Demonstrated understanding of continuous improvement, process management, or system thinking (value stream thinking).
  • Proven track record in facilitating cross functional discussions, targeted workshops and Kaizens to achieve strategic & operational objectives.
  • General knowledge of Hoshin and breakthrough planning.
  • Demonstrates expertise in business transformation projects using program management principles and tools, and has a track record of success leading and influencing at the mid to senior leadership level without direct authority in driving change.
  • Captures, quantifies, and reapplies best-in-class practices within a regional function such as laboratories, Logistics or Patient Services.
  • Acts as a change agent to guide teams toward success.
  • Works with local team members to identify and prioritize continuous improvement opportunities for a regional functional business. Works with functional and site leaders as a "thought leader" to create future state improvement roadmaps with clear executable plans that are in line with the business strategies and improvement needs.
  • Contributes toward building a grass-roots culture of continuous improvement, use of big data analytics techniques, system thinking, and cross-functional collaboration.
Qualifications Required Work Experience
  • 7 - 10 years of direct responsibility of operational ownership of different aspects of a business, and Continuous Improvement experience, in areas of Industrial Engineering, Manufacturing, Quality Lab or Healthcare.
  • Minimum of 7 years mastering a variety of Lean and Growth-related tools such as:
    Strategy Deployment, Problem Solving, Daily Management, Standard Work, and VSM/Process Mapping.
Preferred Work Experience
  • Deep knowledge and experience applying with lean methodologies.
  • Excellent time and project management.
  • Successfully managed multi-million-dollar budget.
  • Technical Expertise - possess the technical skills necessary to be credible; must have significant practitioner experience in Growth & Lean tools and processes.
Physical and Mental Requirements
  • Demonstrated success leading large, complex, change initiatives (7+ years).
  • Previous experience deploying "kaizenculture" across medium-to-large organizations.
  • Experience working in the Toyota Production System, Danaher Business System rigorous lean model.
  • Demonstrated understanding of continuous improvement, problem solving, process management, and systems thinking.
  • Poise and leadership presence when facilitating discussions and leading workshops.
  • Experience managing geographically dispersed teams.
  • Demonstrated ability to develop strong relationships with others.
  • Advanced data analysis skills.
  • Financial and Business acumen.
  • Change Agent.
  • Working knowledge of Hoshin-Kanri (Policy Deployment) principles and practices.
  • Effective written and verbal communication skills across multiple formats: formal presentations,…
Position Requirements
10+ Years work experience
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