GCS: AVP, Whistleblowing Investigations Oversight

Your career opportunity

The financial services industry is subject to increasingly stringent law, regulatory rules and corporate governance obligations towards whistleblowers and ensuring that the sometimes-complex matters and investigation of their concerns are dealt with appropriately. These requirements include the protection of individuals from retaliation, managing potential conflicts of interests, ensuring that underlying causes are considered, and that appropriate preventive/corrective actions are taken. This is a sensitive process which needs to be handled with precision and skill, and the exercise of good judgement.

HSBC Confidential was established to manage and record whistleblowing incidents across the Group. Whilst the core team is relatively small, it deals with risks and concerns across the whole Group, across all functions and across all levels of management, and has effective relations with numerous external stakeholders including regulators, third parties and external auditors.

The Whistleblowing Investigations Oversight AVP is responsible for assisting in the support and operation of a robust and effective set of operational processes and procedures focusing on case initiation, case oversight, and case closure.

• Whistleblowing case initiation – review of the concerns raised, followed by risk assessment, data capture and referral to the relevant investigation function. Engagement with Reporters and other stakeholders may be necessary, where appropriate.
• Case management oversight – relationship management, MI analysis and ongoing liaison with investigation functions, as necessary.
• Case closure governance – timely review and approval of Case Closure Reports in line with the Whistleblowing Policy, ensuring the accurate provision and capture of key reporting data which informs analysis of themes arising from closed cases.
• Supporting the Global Head of Whistleblowing Oversight and Senior Whistleblowing Investigations Oversight Managers: advising and supporting investigation functions in the management of complex cases and managing relationships with the relevant Risk Stewards; performing checks and quality assurance of whistleblowing data and investigation output; assisting with the completion of analyses and production of reports and other papers for specific cases; contributing to governance arrangements, including the Global and Regional Oversight Committees and Board reporting.
• Assisting in seeking to improve the quality and efficiencies of investigations and their outputs, for example by supporting the delivery of investigator training and process improvements as required.

• Fluency in English
• Background in second line roles within Compliance, HR, or Risk – strongly preferred
• Knowledge of whistleblowing regulations and guidance and Operational Risk Taxonomy
• Excellent writing and communication skills
• Proven experience or confidence in engaging directly with senior stakeholders
• Ability to identify and manage risks across multiple risk functions
• Experience of interrogating, analysing and reporting clearly from extensive and complex data
• Working knowledge of Excel
• Strong attention to detail and organisational skills
• Highly adaptable and proven ability to manage multiple tasks and fast‑changing deadlines

The pay range for this role is 12716 PLN – 17000 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family‑friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One‑time reimbursement of home office set‑up (up to 800 PLN)
• Employee assistance programme
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with training and education
• Social fund
• Free parking