Account Executive – Provider Market – Remote

Role Overview

The Provider Market Account Executive is the key relationship owner and point of contact for an assigned portfolio of Provider clients, charged with developing and executing strategic account plans to achieve above‑market growth in delivering Provider solutions. The role is accountable for the profitable growth and deployment of the overall Provider portfolio and works across Optum Insight, Optum Health, Optum RX, and UHC to align customer plans and priorities.

Location:

West Region (CA, NV, HI, CO, IL, KS, MO, NM, AK, AZ, , MT, ND, NE, OR, SD, UT, WA, WY). Remote work is available for clients and staff located in these states, with 25‑50% travel required.

• Build, nurture and grow intimate, consultative relationships with Provider clients to understand their strategy and business needs.
• Influence team members across the matrix to develop approaches that increase the value we provide and the impact Optum has on the client’s business.
• Create value stories consistent with the clients’ strategies and present the value of Optum solutions to various levels within the client, including executives, decision makers and key influencers. This may include on‑site or virtual meetings.
• Ensure service and delivery commitments to clients are met.
• Negotiate renewals, contractual agreements, statements of work, and performance guarantees while serving as liaison with contracting, legal, and finance.
• Ensure the realization of expected client savings and Optum revenue growth goals through performance management, contract renewals, and identification and advancement of upsell opportunities in partnership with sales.
• Develop and present reporting of savings achievements, opportunities, and service level agreements.
• Manage business process updates in CRM System (SF .com), including client planning, opportunity management, contact management, and current solution footprint.
• Drive outcomes with internal matrix business stakeholders to ensure customer centricity, high NPS scores, high renewal rates, delivery against customer needs, profitable growth, and representation of the voice of the customer in current and future products and technologies.
• Influence external customers at the VP & C‑Suite level as a trusted executive partner.

• 5+ years of experience in a strategic, leadership, consultant or related role within the healthcare industry with a record of driving KPIs, metrics and growth.
• 3+ years of experience working with stakeholders and business leaders to drive outcomes.
• Experience driving deep, productive relationships with external clients.
• Understanding of the healthcare market, specifically in the provider market.
• Demonstrated success building and evolving relationships with internal C‑suite and matrixed stakeholder teams.
• Willing and able to travel 25‑50% of the time as business needs dictate.
• Currently reside in one of the following states: CA, NV, HI, CO, IL, KS, MO, NM, AK, AZ, , MT, ND, NE, OR, SD, UT, WA, or WY.

• Experience supporting Optum Markets (Payers, Employers, Providers, Federal/State government, Emerging Markets).
• Experience working across UHG, Optum and UHC lines of businesses.
• Direct experience working with clinical leaders.
• Experiences across Analytics, Care Continuum Delivery, ITO and Revenue Cycle services for Providers.
• Direct experience working with product and technology teams.
• Proficient skills and knowledge of servant leadership, resilience, resourcefulness, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Proven application of change management methodologies.
• Proven ability to analyze complex market opportunities and develop creative solutions to a wide variety of unique market problems.
• Demonstrated track record of active collaboration, engagement, and strategy development of key growth opportunities.
• Proven solid strategic planning, analytics, and problem‑solving skills.
• Proven excellent oral and written communication skills and ability to build credibility and gain the respect and confidence of clients and internal partners.

• Salary…