Senior Partnerships Manager dining,entertainment,retail Job Riyadh Riyadh Region Saudi Arabia,Business

Position: Senior Partnerships Manager (travel, dining, entertainment, retail)

Senior Partnership Manager

In this role, you will be responsible for securing and delivering distinctive benefits and experiences for our members, as well as creating value for corporate partners through strategic partnerships across a broad range of industries. You will play a key role in driving commercial revenue growth while enhancing member satisfaction, reflected in strong NPS performance and positive member feedback.

Partnership Development & Management

Identify and secure key partnerships in the region across travel (70%) dining, entertainment and retail (30%).
Negotiate favorable rates, offers, and events to maximize value for members.
Maintain ongoing relationships with partners to ensure sustainable growth and repeat successes.
Monitor partner performance to ensure consistently high-quality service delivery.

Market Analysis & Strategy Execution

Stay updated on market trends and competitor activities to ensure Ten’s partnerships remain innovative and competitive.
Analyse redemption data and member demand to refine partnership strategies.
Propose and implement new strategies to impact member satisfaction, corporate revenue, and operational efficiencies.

Cross‑Functional Collaboration

Work closely with marketing and content teams to maximize partnership visibility and member engagement.
Support client services and business development managers with client‑related matters and new business proposals.
Share best practices and process improvements across teams and regions.

Performance Measurement & Optimization

Track and report on Objectives and Key Results (OKR) related to partnership success.
Use data analytics to drive improvements in partnership offerings and member experiences.
Continuously refine approaches based on member feedback and performance metrics.

Qualifications

Experience in the travel industry.
Prior experience sourcing and securing partnerships in KSA.
Strong communication and interpersonal skills with internal and external stakeholders.
Excellent attention to detail; ability to manage multiple priorities simultaneously.
Understanding of OTA distribution, wholesaler net rates, concierge and luxury operating models.
Analytical skills with confident use of Excel and data reporting.
Experience preparing client‑facing presentations.
Ability to lead new business initiatives and align them with travel proposition goals.
Flexible, adaptable, and able to thrive in a fast‑paced, dynamic environment.
Fluent in Arabic and English.

Location

Riyadh - Saudi Arabia (100% on site)

What Ten offers

Attractive compensation package:
Competitive salary and the Ten Loyalty Rewards program.
Vacation policy:
Paid vacation plus one additional day for volunteer work.
Sabbaticals:
One month of paid leave every five years.
Remote Working Holidays.
Exclusive employee discounts:
Access to exclusive travel and lifestyle offers.
International clientele:
Manage a high‑quality portfolio with excellent service.
Dynamic work environment:
Diverse tasks in an international team.
Career opportunities:
Development prospects in an agile, growing company.
Inclusive company culture:
Diversity and collaboration are highly valued.

Commitment to Diversity

We promote diverse perspectives, cultures, and experiences. Diversity is a core part of our company philosophy, and we are committed to an inclusive work environment. All aspects of our collaboration – from hiring to promotion – are based on performance, competence, commitment, and business needs.

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Senior Partnerships Manager dining, entertainment, retail