Sales Administrative Associate Job New York New York USA,Business

Location: New York

Benefits

Employer Paid Commuter Benefit
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources

Location:

Hybrid New York City (3 days in office & 2 days work from home)

Employment Type:

Full-Time

About the Role

La Brigade de Buyer is growing, and we’re looking for a highly organized, service-oriented Sales Administrative Associate to support our internal and external sales teams, elevate the customer experience, and help keep our operations running smoothly. If you thrive in a fast-paced environment, enjoy solving problems, and love being the go-to person who keeps everything on track—this role is for you.

Role Overview

As the Sales Administrative Associate, you will be the central hub between our customers, sales team, warehouse, and operations groups. You’ll process wholesale and marketing orders, manage account onboarding, ensure accurate invoicing and shipping coordination, and support the customer journey from order placement to delivery.

This role is ideal for someone who enjoys variety in their workday, communicates with ease, and takes pride in accuracy and follow-through.

What You’ll Do

Sales Administration — Enter wholesale and marketing orders into Oracle Net Suite

Send pick/pack requests to the fulfillment team and monitor order flow

Track EDI, API, and WSM connections and manage electronic document flow

Process invoices, back orders, and account receivables (for smaller accounts)

Onboard new wholesale customers and create new vendor accounts

Coordinate outbound shipments and partner with warehouse staff to ensure timely delivery

Manage returns, exchanges, chargebacks, RA and RTV processes

Generate commission reports and process vendor bills

Prepare monthly financial summaries for accounting

Customer Service

Communicate with customers to take and confirm orders and shipment details

Respond to inquiries, resolve complaints, and provide high-quality support via email and phone

Partner closely with our internal and external sales teams to ensure seamless service

What You Bring

Bachelor’s degree or equivalent combination of education and experience
2+ years of sales operations, wholesale support, or related customer service experience
Strong administrative, organizational, and time-management skills
Ability to manage competing priorities and meet tight deadlines
Professional communication skills and a customer-first mindset
Proficiency in Microsoft Office
SPS Commerce experience required
Net Suite experience strongly preferred
Experience with or similar tools is a plus

Success Looks Like

Responding to all customer inquiries within 24 hours
Managing multiple priorities while meeting deadlines
Demonstrating strong problem-solving skills, especially with escalations
Ensuring accuracy in all order-entry, shipping coordination, and financial processes

Physical Requirements

Prolonged periods of sitting and computer use
Ability to lift up to 25 lbs. as needed

Why Join La Brigade de Buyer?

You’ll join a brand with strong heritage, high-quality products, and a committed team. We value collaboration, accuracy, and delivering exceptional service to our customers—while ensuring every employee has the support and tools needed to thrive.

La Brigade de Buyer, Inc. is an Equal Opportunity Employer, maintains a drug-free workplace, and complies with ADA regulations.

Flexible work from home options available.

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