Senior Account Manager - KSA Job Saudi Arabia,Business

At Ten our goal is simple: to become the most trusted service business in the world. We are the global market leader for lifestyle management and concierge services, delivering our proprietary technology‑enabled platform and highly trained lifestyle managers through a strong global office network of over one thousand employees. We are growing quickly with ambitious plans to innovate and continue improving the lives of millions of members.

Will you help us take us there?

We are looking for a Senior Account Manager to join us in Riyadh. In this role you will manage our existing client programme, working closely with senior leadership to define our position in the region and create results that influence Ten’s global business.

Responsibilities Strategic Account Growth

Develop and deliver an ambitious Growth Plan by building a strong network of stakeholder relationships within the client organization and influencing client strategy to unlock growth opportunities.

Account Management

Oversee the successful delivery of the corporate programme, meeting shared objectives and success metrics.
Manage the governance process, with monthly meetings and quarterly strategic business reviews.
Resolve day‑to‑day issues promptly and escalate appropriately.
Maintain strong internal communication to ensure all relevant teams are up to speed on key priorities and activities.
Share good news both externally and to relevant internal teams.
Raise invoices in a timely manner and ensure payment is promptly received.

Management Information, Data and Market Intelligence

Provide accurate, timely reports for clients.
Analyze complex data trends and translate insights into actionable plans.
Stay ahead of market and competitor trends, sharing insights with relevant internal stakeholders.

Qualifications

Minimum 5 years of experience in a similar role.
Proven experience in strategic account management, preferably within banking, lifestyle, or concierge services.
Strong understanding of commercial strategy and stakeholder engagement.
Exceptional organizational skills with the ability to manage multiple projects simultaneously.
Excellent communication and interpersonal skills.
Proactive, hands‑on approach with the ability to work independently and make sound decisions.
Proficiency in CRM systems and business intelligence tools.
Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
Ability to work in a fast‑paced, dynamic environment with a high level of adaptability.
Performance‑Driven with a demonstrated ability to drive success and achieve business targets through strategic initiatives.
Fluent in Arabic and English.

Benefits

Competitive salary and Ten Loyalty Rewards program.
Paid vacation plus one additional day for volunteer work.
One month of paid leave every five years.
Remote working holidays.
Exclusive employee discounts on travel and lifestyle offers.
Dynamic work environment with diverse tasks in an international team.
Career opportunities and development prospects in an agile, growing company.
Inclusive company culture that values diversity and collaboration.

Location:

Full‑time onsite in Riyadh, Saudi Arabia.

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