Associate, Proposals & Client Services - US - Remote
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-06-22
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Business
Client Relationship Manager, Business Development
Position Summary
The Associate, Proposals and Client Services is responsible for the coordination, preparation, and management of all requested proposals, RFIs, and associated client service functions. This includes pricing and budget analysis, prioritization of client requests, and interactions with all levels of Worldwide personnel to ensure efficient and comprehensive proposal preparation. The Associate communicates with both scientific and business personnel to secure project scope, timelines, and client special needs.
Additionally, this position maintains internal tracking processes and customizes proposal templates for each client and opportunity.
- Responsible for all aspects of assigned RFPs and RFIs, managing the overall proposal process from receipt to final delivery.
- Collaborate with Account Directors and Operational teams to refine proposal scope and integrate solutions into complete proposals.
- Review protocols and other scientific documents to apply appropriate study information to budget tools.
- Meet proposal deadlines by establishing priorities and target dates for information gathering, writing, reviews and approvals.
- Act as facilitator for collection of information from various sources and work with subject matter experts to gather information and customize content.
- Maintain and update CRM database and internal tracking programs.
The Role
- Strong planning, strategizing, managing, monitoring, scheduling, and critiquing skills.
- Excellent written and verbal communication skills to clearly and concisely present information.
- Strong interpersonal skills in a fast‑paced, deadline‑oriented, and changing environment.
- Excellent ability to handle multiple tasks and many details in a fast‑paced and constantly changing environment.
- Ability to exercise sound judgment and make decisions independently.
- Knowledge of the CRO/Pharmaceutical industry, sales support activities, and a strong understanding of study design, project management, and operational requirements for successful study implementation.
- Prefer 0–2 years of experience in Clinical or Laboratory Operations, CRO/Pharmaceuticals.
- Excellent organizational, analytical and mathematical skills.
- Skilled in creating customized budgets and ability to assemble multiple documents/responses.
- Experience drafting bids and proposals in a CRO environment preferred.
- Ability to advise and interact with all levels of management including negotiation and conflict resolution skills.
- Proficiency in all MS‑Office applications including Microsoft Word and Excel.
- Bachelor's Degree required (preferably in Life Sciences or Business).
At Worldwide Clinical Trials, we are committed to fostering an inclusive and equitable workplace by providing transparent compensation. The salary range for this position is $54,500.00 – $ annually for the United States of America. Compensation will be determined based on relevant experience, performance, education, and internal equity. In addition to base salary, we offer a competitive benefits package depending on location.
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