Legal Client Manager - Law Firms; midwest territory

About the Role

As a Client Manager on the Large Law Team, you will own and grow a portfolio of large law firm accounts, focusing on long‑term relationships, product adoption, and measurable client value. You will partner closely with customers to understand their priorities and position Lexis Nexis solutions as business‑critical tools that support legal practice, knowledge management, and firm operations. This role combines strategic account ownership with consultative selling to drive retention and expansion.

• Drive renewals and expansion through proactive account planning, uncovering unmet needs, and delivering tailored, consultative solutions.
• Build and execute strategic growth plans across defined territories in partnership with product specialists, customer success, and GTM operations.
• Position Lexis Nexis legal research, analytics, and AI‑enabled workflow platforms as essential solutions aligned to client practice groups and operational goals.
• Develop trusted relationships with senior stakeholders including managing partners, firm leadership, KM leaders, and practice chairs.
• Navigate complex buying groups and firm hierarchies to secure renewals and expand key relationships.
• Use Salesforce, Gong, and Seismic to maintain pipeline discipline, track engagement, surface insights, and inform outreach strategies.
• Provide structured feedback to internal teams based on client insights and usage patterns.
• Travel up to 20%, including day and overnight travel as required.

• Experience managing and expanding complex B2B SaaS or technology accounts within large law firms or professional services organizations.
• Strong executive presence with clear communication, organization, and cross‑functional collaboration skills.
• Demonstrated ability to negotiate contracts and close business in a team‑based selling environment.
• Proficiency with Salesforce and sales enablement tools such as Gong, Seismic, and Outreach.
• Comfort using generative AI tools such as Microsoft Copilot or ChatGPT to support productivity and insight generation.
• Willingness to travel up to 20%, including day and overnight travel.

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people, including flexible hours to accommodate productivity peaks and well‑being initiatives.

Base Pay Range:
Home based‑Illinois $77,700 – $144,400. Total Target Cash Range: $119,600 – $222,300.
If performed in Chicago, IL, the base pay range is $81,500 – $151,400, the total target cash range is $125,400 – $232,900.
Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.