DSHS HCLA Data and Outcomes Manager-WA Cares Fund

Salary: $85,309.00 - $ Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number:
Department: Dept. of Social and Health Services
Division: HCLA
Opening Date: 06/16/2026
Closing Date: 6/23/2026 11:59 PM Pacific

Description
The is seeking a WA Cares Fund Data and Outcomes Manager join our growing team.

Join the WA Cares Fund team within the Home and Community Living Administration (HCLA) to help develop the nation's first social insurance program for long-term care. This is a unique opportunity to be part of the reason Washington State continues to lead nationally in long-term care policy and insurance coverage for all working Washingtonians.

Our team is responsible for designing and implementing this groundbreaking program and helping Washingtonians understand their new benefit. Your experience will support the Department of Social and Health Services' mission to partner with people in accessing support, care, and resources.

The official workstation for this position is in Lacey and offers flexible hybrid remote work. You can be based anywhere in Washington State. However, occasional travel may be required based on business needs.

As Data and Outcomes Manager, for this program you will play a central role in strategic planning and data development. You will lead the creation of highly complex, first-of-their-kind cross-agency reports that integrate data from the Employment Security Department, Health Care Authority, Office of the State Actuary, and State Investment Board. Your work will drive the development and validation of new reporting tools, monitor key outcomes and indicators of success, and surface emerging risks and areas of concern.

You will collaborate closely with the Office of the State Actuary (OSA) and DSHS Research and Data Analysis to conduct advanced research, statistical analysis, and scientific inquiry to investigate complex issues and develop data-driven solutions. You will prepare narrative reports, visualizations, and presentations including graphs and charts to communicate program outcomes to diverse audiences such as the state legislature, business partners, and program oversight bodies.

As one of the program's key subject matter expert, you will provide leadership with research, consultation, and actionable insights that directly inform high-impact decisions.

Some of what you will be doing

• Develop and maintain internal and cross-agency data requirements necessary to produce program reports and data dashboards on behalf of the LTSS Trust Commission to the legislature and Benefits Council
• Review and provide feedback on actuarial models and reports, to impact broad policy development and answer strategic questions regarding impacts of program design options
• Identify relevant data source indicators, develop agreements across agencies, evaluate and define data elements to support timely collection and accurate interpretation of data for program reporting.
• Research and design reports to address equity and inclusion in benefits, accessibility and influences program design and development to address language and accessibility barriers to WA Cares Fund.
• Capture and analyze data to create detailed reports, visualizations, narratives that draw meaningful conclusions, recommendations and process improvement.
• Transform data into readable, goal-driven statistical and narrative reports to inform executive leadership, stakeholders and the public about program needs, trends, achievements and challenges
• Interpret data from a variety of software technologies and provide expert advice, reports, and consultation on data interpretation to executive management, cross-agency sponsors, internal departments, and outside organizations
• Respond to the reporting needs and ad-hoc data requests of the WA Cares Fund program, management, the legislature, and key partners.
• Develop narrative reports, graphs, and charts to draw conclusions from data that guide decision-making and inform executive leadership, stakeholders, elected officials, and program governance bodies.

Who should apply?

• Master's degree
  ** or higher in an analytical field such as statistics, economics, finance, science, mathematics, or a related field
• ** Additional business data analytic work experience may substitute year for year for the degree.

AND

• A minimum of five years of progressively responsible experience demonstrating the following:
  • Identify, collect, and analyze data, create and review reports, and communicate results and risks to senior management.
  • Work well with a diverse range of stakeholders, including elected officials, state agencies, local governments, tribal leaders, community organizations, and advocacy groups.
  • Develop clear goals and targets and track the organization's performance and progress.
  • Manage projects from start to finish, including scheduling, delegating tasks, managing risks and issues, and keeping sponsors and stakeholders engaged and informed.
  • Research and evaluate issues, then…