Relationship Development Specialist; In-Person, Hybrid, or Remote

Relationship Development Specialist (In-Person, Hybrid, or Remote)

A dynamic role focused on outreach, partnership development, and client acquisition for Pillars of Wellness’ Centers of Excellence.

The role may be part-time non‑clinical or full‑time hybrid. Part‑time applicants with business development experience will focus exclusively on outreach. Full‑time applicants will maintain a clinical caseload while expanding outreach and development efforts.

• Make high‑volume outbound calls and send emails to potential referral sources, partner organizations, employers, healthcare providers, and community stakeholders.
• Identify, qualify, and initiate leads to generate new client referrals and strategic partnerships.
• Build strong relationships with referral partners, including medical offices, schools, EAP providers, community agencies, and local businesses.
• Communicate agency services, specialties, and Center of Excellence programs using provided scripts.
• Schedule introductory meetings or emails for the Growth and Development team with qualified prospects.
• Maintain detailed outreach activity records, pipeline progress, and follow‑ups in tracking systems.
• Collaborate with marketing to align messaging, campaigns, and promotional efforts with outreach goals.
• Represent the agency professionally in outreach efforts.
• Contribute to growth strategy discussions with leadership.

• Preferred experience in business development, client acquisition, outreach, or account management (healthcare or behavioral health experience preferred).
• Strong phone presence and confidence making outbound calls.
• Proven ability to build relationships, handle objections, and spark partnership opportunities.
• Self‑motivated with a goal‑oriented mindset and comfort working with performance metrics.
• Excellent verbal communication, organizational, and follow‑through skills.
• Ability to manage a lead pipeline and track activities using outreach systems.
• Professional, polished presentation in both phone and in‑person interactions.

• Master’s degree and an associate or Independent License (LCSW, LMHC, LMFT, LPC, Psychologist, etc.) preferred but not required for part‑time non‑clinical applicants.

• IRA with a 3% company match
• Paid Time Off
• 10 Paid Holidays
• Wellness Days
• Professional Development Days
• Work from home opportunities
• Supportive environment with weekly group supervision opportunities
• Career and organizational growth opportunities
• Tuition discount at Purdue Global University
• Growth incentives: bonus opportunities tied to the financial success of the CE program.

Indiana (Remote work possible).

Part Time (Non‑Clinical) or Full Time (Hybrid: Clinical Caseload + Business Development)