Member Recruitment & Retention Specialist

Overview

The Colorado Intergovernmental Risk Sharing Agency (CIRSA), based in Denver, Colorado, is seeking a highly organized, detail-oriented professional who possesses member engagement and insurance industry experience, ideally in the self‑insurance pooling sector.

CIRSA is a self‑insurance pool that specializes in providing property/liability and workers’ compensation coverage and risk management services for municipalities and affiliated public entities across the state of Colorado.

CIRSA is a forward‑thinking employer that values strong work/life balance. This is a hybrid position. Occasional office presence in Denver is required, as is travel across Colorado (approx. 40%). The position allows working from home or from the Denver office.

Reports to:

Communications & Engagement Manager

Supervisory role: none

• Recruit New Members: collaborate with the Communications & Engagement Manager and underwriting/finance teams to research and outreach to potential new members, assist them with applications and documentation, coordinate with in‑house General Counsel to confirm eligibility, monitor Bid Net for RFPs, coordinate submissions, and recruit non‑member entities for CIRSA’s à la carte risk management services.
• Member Retention
  
  Activities:
  
  work with the Communications & Engagement Manager to identify, develop, and implement retention activities to achieve full member retention and high member satisfaction; monitor developments that indicate need for retention efforts and develop plans to mitigate risks.
• Member Visits: conduct in‑person or virtual visits to members, communicate coverage and rating changes, introduce new programs, verify contact information, and address detailed policy and coverage questions for members throughout Colorado.
• Data Entry: maintain CIRSA’s database (Origami Risk) and process members’ access requests to the website and claims portal.
• Risk Management Content: apply insights from member visits, industry research, and events to collaborate with Risk Management professionals on content for events, webinars, email campaigns, newsletters, and blogs.
• Attendance at CIRSA Risk Management Events: travel to regional seminars and safety courses hosted or sponsored by CIRSA to communicate offerings and benefits to members and potential members.

• 3–4 years of experience in public entity pooling, insurance underwriting, risk management, municipal safety, or a related field.
• Strong oral and written communication skills, including proper English usage, editing, spelling, grammar, and writing style.
• Experience with government RFP and procurement processes and proposal submissions (a plus).
• Advanced knowledge of underwriting and risk management principles.
• Strong analytical skills, ability to translate financial, actuarial, and coverage data into layperson terms and presentation materials.
• Creativity and adaptability.
• Associate in Risk Management (ARM) (a plus).
• Knowledge of Adobe Creative Suite or Canva (a plus) for promotional materials.
• Proficiency with MS Office, Origami Risk, and DOMO (a plus).
• Valid driver’s license, as travel to up to 40% of the role is required.
• Ability to lift 40 pounds.

• Flexible work arrangements including work from home options.
• 401(a) match of 10 percent.
• 5 days of PTO & 13 paid holidays per year.
• High‑deductible medical, dental, and vision insurance for individuals and families/domestic partnerships.
• Fully funded Health Savings Account.
• Voluntary 457(b) deferred compensation plan.
• Cafeteria plan for dental, vision, and dependent care.
• Short‑ and long‑term disability.
• Life insurance and AD&D.
• Tuition reimbursement.
• Employee assistance program.
• Bereavement leave.
• Onsite fitness center.

$84,059 to $105,074 annually, depending on qualifications. The position qualifies for a company‑leased vehicle due to travel expectations.

CIRSA is a public entity self‑insurance pool that specializes in providing property/liability and workers’ compensation coverages and services for municipalities and affiliated public entities across Colorado. For more information, visit (Use the "Apply for this Job" box below)..

No phone calls, please. CIRSA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, ancestry, age, sex, disability, genetic information, sexual orientation, gender identity, gender expression, military status, or any other status protected by law.