Head Phone, AMER

What you can expect

You will lead cloud telephony sales across the Americas, growing revenue and market share. You will build go‑to‑market strategies and develop a high‑performing specialist team. You will shape how businesses adopt modern communications at scale.

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting‑edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide, expanding Zoom’s global presence and ensuring businesses harness the full potential of virtual collaboration.

• Defining and executing the regional sales strategy to grow revenue, expand market share, and displace legacy telephony providers across enterprise and mid‑market segments.
• Leading and developing a team of segment leaders and specialists, building a pipeline of future leaders through coaching and intentional career development.
• Partnering with engineering, product, marketing, and services teams to align technical capabilities with customer needs and competitive positioning.
• Engaging directly with senior buyers on strategic deals, representing the platform at industry events, and maintaining deep awareness of market and competitive dynamics.
• Driving operational rigor through accurate forecasting, pipeline discipline, and continuous improvement of sales processes and tooling in partnership with operations teams.

• 10+ years of progressive sales leadership experience in enterprise software, cloud communications, or unified communications.
• 5+ years of experience leading leaders (managing managers) and scaling multi‑segment sales organizations.
• A track record of meeting or exceeding revenue targets above $100 M in high‑growth markets.
• Deep knowledge of cloud telephony, unified communications, or enterprise collaboration technologies.
• Strong executive presence with the ability to engage senior buyers and navigate complex procurement cycles.
• Data‑driven approach to forecasting, pipeline management, and performance optimization.
• Experience with partner‑led or channel sales motions alongside direct enterprise sales (non‑essential).
• Familiarity with AI‑enhanced product positioning, distributed team leadership, or organizational design, or equivalent practical experience (non‑essential).

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role—Hybrid, Remote, or In‑Person—is indicated in the job description/posting.

As part of our award‑winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks and options to help employees maintain their physical, mental, emotional, and financial health; support work‑life balance; and contribute to their community. Learn more at (Use the "Apply for this Job" box below)..

Salary Range or On Target Earnings:
Minimum $, Maximum $. In addition to base salary and/or OTE, Zoom uses a Total Direct Compensation philosophy that includes base salary, bonus, and equity value. Starting pay will be based on qualifications and experience and may vary by location.

Zoom is an equal‑opportunity employer and an affirmative action employer. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All information will be kept confidential according to EEO guidelines. We welcome applicants from diverse backgrounds and will provide reasonable accommodations as required by law.