Advisor, Applications Development; D365 - Remote

JOB DESCRIPTION

To support the ongoing development and enhancement of our enterprise CRM platform built on Dynamics 365 Customer Engagement (CE), Dataverse, and the Microsoft Power Platform. This role will work under the guidance of the CRM Architect / Product Owner and will focus on hands‑on delivery across Dynamics 365 CE workloads including Customer Service, Sales, and/or Marketing. The ideal candidate is comfortable moving quickly, partnering with multiple internal teams and external vendors, and delivering dependable solutions amid shifting priorities in a fast‑paced, business‑critical environment.

• Configure, customize, and extend Dynamics 365 CE solutions across Customer Service, Sales, and/or Marketing modules.
• Build and maintain model‑driven app components including tables/entities, forms, views, dashboards, and business rules.
• Develop and support server‑side logic using C# plugins, custom workflow activities, and the Dynamics 365 SDK.
• Implement client‑side customizations using JavaScript or Type Script, including form logic and command bar customizations; use PCF controls where appropriate.
• Assist with integrations between Dynamics 365 and external systems using Dataverse, REST APIs, and Azure services (e.g., Azure Functions, Logic Apps, Service Bus) as applicable.
• Partner with the CRM Architect / Product Owner, business analysts, QA, and multiple stakeholder teams to clarify requirements and deliver iteratively in an agile cadence.
• Work collaboratively with external vendors and implementation partners—participating in technical discussions, reviewing deliverables, and helping ensure solutions meet APL standards.
• Troubleshoot and resolve defects and production issues with a focus on root cause, quality, and sustainable fixes.
• Contribute to solution packaging, deployments, and release readiness using ALM best practices.
• Produce clear technical documentation and participate in code reviews to maintain maintainable, supportable solutions.

• 2–5 years of hands‑on experience developing on Microsoft Dynamics 365 CE / Dataverse.
• Experience with one or more D365 CE applications:
  Customer Service, Sales, and/or Marketing.
• Practical experience developing plugins, workflows, and customizations using C# and the Dynamics