Loyalty Program Specialist

Position: Hybrid Role: Loyalty Program Specialist
Elevate customer experiences in the hybrid role of Loyalty Program Associate Specialist us on driving program success and enhancing retention strategies.

As part of the Canon Corporate Perks Program, this role supports the B2B Channel Marketing Supervisor. You'll be designing effective customer experience plans and promoting initiatives to boost loyalty. Engage directly with customers and sales teams to communicate key offerings and monitor performance indicators for improvement.

Key Responsibilities:

• Collaborate with teams to design customer experience plans

• Promote the Corporate Partner program using Sales Force

• Facilitate corporate account setups and customer sign-ups

• Provide training on the program for new partners

• Monitor sales and customer data for KPIs

Requirements:

• Degree in Business or a relevant field

• Three years of experience in sales or marketing

• Proficient in Google tools and Salesforce basics

• Strong analytical and multi-tasking capabilities

• Basic process management skills

Support Canon’s mission by enhancing loyalty programs and customer engagement.
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