Claims Compliance Analyst; Workers Compensation

Primary Details

Time Type:
Full time
Worker Type:
Employee

Location:

USA – Madison, WI
Work Arrangement:
Hybrid

The Compliance Analyst ensures adherence to regulatory requirements impacting Workers’ Compensation and Professional Liability claims through ongoing monitoring, assessment, and implementation of required actions. The role maintains key regulatory resources, communicates changes to stakeholders, and partners with cross‑functional teams to support compliant processes and documentation. Responsibilities include facilitating regulatory examinations, managing required reporting and data submissions, conducting compliance‑focused audits, and overseeing critical federal and state reporting obligations.

• Assist in engaging with the business for the strategic direction of claims management practices.
• Maintain high knowledge and expertise through training and industry networks.
• Demonstrate compliance with laws, regulations, and company policies.
• Act as an internal escalation point for customer communication and engagement.
• Conduct quality assurance reviews and provide feedback to claims teams.
• Assist in the analysis and reporting of results and trends.
• Ensure audits, analyses, and reports are completed to a high standard and on time.
• Provide coaching to individuals based on review outcomes.
• Monitor and implement improvement plans for performance management.
• Follow up on timely completion of action items from audits and health checks.

• Necessary
  
  Qualifications:
  
  Tertiary Degree or equivalent combination of education and work experience.
• Preferred Qualifications: Relevant qualifications in finance, accounting, commerce or equivalent.
• Some relevant work experience; preferred experience in Workers' Remuneration.
• Proven track record as a performer.
• Experience in file reviews and/or audit.
• Experience in coaching/training and providing feedback based on reports and data analysis.

Salary range: $69,500 - $104,500 (based on role complexity, location, and candidate’s professional background). In addition to base salary, eligible employees may receive QBE’s annual discretionary bonus plan based on business and individual performance.

• Hybrid Working – a mix of working from home and in the office.
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender‑equal basis.
• Competitive 401(k) program with company match up to 8%.
• Well‑being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice.
• Tuition Reimbursement for professional certifications and continuing education.
• Employee Network and Community – support for multiple Employee Networks and community giving opportunities.

• Analytical Thinking
• Communication
• Compliance Training
• Critical Thinking
• Detail‑Oriented
• Intentional Collaboration
• Managing Performance
• Prioritization
• Process Improvements
• Quality Assurance (QA)
• Quality Control (QC)
• Regulatory Compliance
• Report Writing
• Standards Compliance
• Time Management

Travel Frequency:
Infrequent (approximately 1‑4 trips annually). Physical Demands:
General office environment; ability to remain stationary for extended periods; ability to operate basic office equipment and lift up to 20 lbs.

QBE provides equal employment opportunities to applicants and employees without regard to race, color, gender, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth or related medical conditions, protected veteran status, disability, or any other legally protected status. This position is not eligible for visa sponsorship; applicants must be authorized to work in the United States on a full‑time basis without the need for current or future sponsorship.