Client Partner Account Manager

Who we are:

Tinuiti is the largest independent full‑funnel marketing agency in the U.S., with $4billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste and scale what works.

We support 100% remote work for this role. We’d love to hear from you if you qualify and are even interested when you do not meet every single point.

As the Client Partner Account Manager you will manage day‑to‑day client accounts, develop strategic plans, and collaborate with internal teams to deliver growth initiatives.

• Account Management: Oversee day‑to‑day management of client accounts, ensuring projects are delivered on time, within scope, and to the highest quality standards.
• Account Planning: Devise and implement detailed account plans that leverage multiple media channels and Tinuiti’s diverse solutions to meet client objectives.
• Budgets & Forecasting: Assist clients to establish budgets and forecasts, using data to ensure efficient budget usage and to actualize at month‑end.
• Performance Tracking & Optimization: Identify and pursue account growth and cross‑selling opportunities aligned with client strategic goals.
• Data Analysis & Reporting: Analyze client data to identify trends, opportunities, and improvement areas; prepare reports and presentations for clients and internal teams.
• Team
  
  Collaboration:
  
  Engage with Tinuiti’s client channel teams and additional internal teams to contribute positively toward client project outcomes and strategic initiatives.
• Client Communication: Act as point of contact for client communications, ensuring timely updates on project progress and outcomes.
• Issue Resolution: Support Client Partner team in addressing client concerns, resolving issues swiftly to maintain satisfaction.
• Industry Expertise: Maintain and apply an in‑depth knowledge of market developments, emerging trends, and best practices to enhance client strategies.

• 4‑5 years of experience in Account Management or Client Partner roles with a proven track record of executing successful campaigns.
• Extensive experience with multiple digital platforms and how they work together.
• Strong command of Google Analytics, Project Management tools, and research tools such as Pathmatics, Similar Web, Kantar/Vivvix, Resonate, Commspoint.
• Demonstrated success analyzing data and using analytics tools to drive marketing decisions.
• Advanced computer skills including Microsoft Excel and PowerPoint.
• Ability to multitask, prioritize, and manage time effectively across clients, partner relationships, and internal initiatives.
• Excellent communication and interpersonal skills, able to work effectively with external and internal teams.

• Salary range: $70,000–$80,000.
• Incentive pay program (Rev Share) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus.
• Salaries determined through interviews, education, experience, skills, and market data.

• Unlimited paid time off, plus 20 paid holidays, including multiple long weekends.
• Fully remote environment with flexible scheduling.
• Medical, dental, vision, life and disability coverage; flexible spending accounts.
• 401(k) retirement plan with up to 4% match at 100%.
• Perks and wellness:
  Fringe benefits, Forma, unlimited telemedicine and teletherapy at no cost, thankful giving, equity.
• Parental leave: 16 weeks with 100% pay for birthing parents; 12 weeks for partners after birth or adoption.
• Learning and development: on‑demand learning, mentorship, leadership and management development programs.

We are an equal‑opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected status. We will provide reasonable accommodation for applicants with disabilities.