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Remote Senior WFM Analyst - Forecast & Capacity Lead
Remote / Online - Candidates ideally in
Schenectady, Schenectady County, New York, 12301, USA
Listed on 2026-06-26
Schenectady, Schenectady County, New York, 12301, USA
Listing for:
World Education Services, Inc.
Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
World Education Services, Inc. is looking for a Senior Workforce Management Analyst to manage forecasting and capacity planning in their Customer Service department. This remote role is vital for maintaining and improving operational efficiency and improving service levels.
The ideal candidate will have extensive experience in workforce management and should be comfortable presenting insights to senior leadership. The position offers an inclusive work environment with a focus on development and community.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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