Sr Enterprise Vendor Analyst

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration, and advisement as of year‑end 2024. Our team of 22,000 people across 19 countries serves more than 3.5 million individual, small‑business, and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager, and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments, and River Source Insurance and Annuities.

This is an opportunity for a high‑performing professional to support enterprise vendor management activities that drive operational efficiency, service reliability, and risk mitigation. The Sr. Enterprise Vendor Analyst will support a portfolio of third‑party vendors, including key postal and shipping partners, by executing core vendor management processes, analyzing performance data, and ensuring alignment with enterprise risk and compliance standards. This role partners cross‑functionally with procurement, risk, finance, and operations stakeholders to support business objectives, enhance vendor oversight, and resolve operational issues.

The candidate will bring strong analytical capabilities, attention to detail, and the ability to manage day‑to‑day vendor activities while contributing to continuous improvement initiatives.

• Contract Governance:
  Support contract and SLA compliance through monitoring, documentation, and escalation of gaps.
• Performance Monitoring & Reporting:
  Track vendor performance, service volumes, and expenses; analyze trends and provide insights to support improvements.
• Operational Support & Issue Resolution:
  Coordinate day‑to‑day vendor activities and escalations to support timely issue resolution and service continuity.
• Contract Lifecycle Support:
  Assist with onboarding, due diligence, and contract documentation in alignment with procurement requirements.
• Risk & Compliance Support:
  Support audits and risk activities by gathering documentation and tracking remediation.
• Systems & Tools Administration:
  Administer vendor‑related tools and operational systems, including user access, data maintenance, and troubleshooting.
• Process Documentation & Improvement:
  Maintain procedures and identify opportunities to improve workflows, reporting, and controls.

• Bachelor’s degree or equivalent.
• 3–5 years of vendor management, operations, or related experience.
• Strong analytical skills with the ability to interpret data and identify trends.
• Excellent organizational and time‑management skills with ability to manage multiple priorities.
• Effective written and verbal communication skills.
• Strong attention to detail and problem‑solving capabilities.
• Proficiency in Microsoft Excel or similar reporting tools.
• Ability to learn systems and processes quickly and adapt in a dynamic environment.

• Familiarity with vendor management frameworks, policies, or systems.
• Exposure to third‑party risk management or procurement processes.
• Experience in financial services or operations environments.
• Familiarity with postal, shipping, or carrier operations (e.g., USPS, UPS).
• Experience supporting performance reporting, dashboarding, or process improvement initiatives.

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H‑1B, F‑1 CPT, F‑1 OPT, TN).

We are a client‑centric, relationship‑based business. Working together, in‑person, is foundational to how we achieve results. By fostering a culture of face‑to‑face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders—clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week.

Some roles may require additional in‑office time or different in‑office expectations; specific requirements will be discussed during the…