Supply Chain and Compliance Coordinator

Supply Chain And Compliance Coordinator

We are seeking a highly organized and detail-oriented Supply Chain And Compliance Coordinator to support international purchasing operations, import logistics, supplier coordination, food safety compliance, and cross-functional operational processes.

This is a key hybrid role connecting multiple departments across the organization, including purchasing, logistics, freight coordination, sales support, operations, quality assurance, and accounting-related functions.

The ideal candidate is analytical, proactive, highly organized, and comfortable working in a fast-paced environment involving international suppliers, freight partners, operational workflows, and customer coordination.

This role is essential to ensuring seamless communication, efficient operations, and high-quality service delivery to both customers and vendors.

• Assist with purchase order creation, tracking, and documentation
• Communicate with domestic and international suppliers regarding pricing, availability, and order status
• Maintain supplier records, contracts, and product specifications
• Support inventory planning by monitoring stock levels and supplier lead times
• Help resolve discrepancies related to orders, invoices, and shipments
• Support landed cost calculations and monitor commodity market trends

• Coordinate inbound shipments with freight forwarders, customs brokers, and warehouses
• Track shipments from origin to destination and provide status updates to internal teams
• Prepare and organize import documentation including:
• Commercial invoices
• Packing lists
• COAs
• Bills of lading
• Assist with customs clearance processes and documentation requests
• Support issue resolution related to delays, damages, or shortages

• Maintain food safety and regulatory records such as supplier approvals, COAs, and audit documentation
• Support compliance with applicable food safety standards including:
• FDA
• FSMA
• HACCP
• GFSI
• Coordinate with suppliers and internal teams to ensure compliance requirements are met
• Support internal audits, customer audits, and regulatory requests

• Serve as a primary point of contact for customers throughout the order process
• Address customer inquiries, shipment issues, and service-related concerns professionally
• Keep sales teams informed regarding PO/SO status and shipment updates
• Support customer communications and relationship management efforts

• Handle claims professionally and investigate operational discrepancies
• Maintain organized digital filing systems and operational records
• Prepare reports, spreadsheets, and summaries for management teams
• Support cross-functional communication between purchasing, logistics, sales, quality, accounting, and operations teams
• Assist with administrative tasks to improve workflow efficiency

• Minimum 2+ years of experience in:
• Purchasing
• Logistics
• Import/export coordination
• Food safety
• Supply chain operations
• Similar operational roles
• Previous experience in food ingredients, food manufacturing, or import/export industries is strongly preferred

• Advanced Microsoft Excel skills, including complex spreadsheet management
• Familiarity with ERP systems and order management platforms
• Comfortable working with operational, freight, and inventory-related data

• Excellent written and verbal communication skills in English
• Strong ability to write professional emails and communicate with international suppliers and customers
• Strong relationship-building skills with internal teams, freight partners, and vendors

• Strong problem-solving and analytical abilities
• Highly organized with strong attention to detail and accuracy
• Ability to manage multiple priorities and deadlines in fast-paced environments
• Collaborative and adaptable mindset with willingness to support across departments

• Proactive and detail-oriented professional
• Strong operational mindset with ownership mentality
• Team player who thrives in collaborative environments
• Flexible, resilient, and comfortable managing evolving priorities
• Customer-focused with strong follow-through and communication skills

• Opportunity to work in a global and fast-paced operational environment
• Exposure to international purchasing, logistics, and compliance operations
• Collaborative and supportive cross-functional team culture
• Long-term career growth opportunities within operations and supply chain management
• High-impact role with visibility across multiple business functions

• Strong English communication skills are required
• Candidates with international logistics and food industry experience will be strongly prioritized
• Experience working with ERP systems and operational workflows is highly preferred

This is a remote/telecommute position.