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Global Renewal CoE Director — Scale Ops & AI , Remote
Remote / Online - Candidates ideally in
Sandy Springs, Fulton County, Georgia, USA
Listed on 2026-06-27
Sandy Springs, Fulton County, Georgia, USA
Listing for:
Genesys
Remote/Work from Home
position Listed on 2026-06-27
Job specializations:
-
Business
Operations Manager
Job Description & How to Apply Below
Genesys is seeking a Senior Director for the Global Renewal Center of Excellence. This leader will be responsible for optimizing processes that enable predictable renewal performance globally. The role includes enhancing operational efficiency and ensuring consistent renewal practices across various teams including Finance and Customer Success.
Candidates should have over 12 years of experience in SaaS renewals, coupled with strong knowledge of subscription business models. The position offers a competitive salary and excellent benefits.
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