Captive Program Specialist

Job Summary

The purpose of this role is to lead and support the delivery of business change. This involves analyzing designated areas to identify challenges, opportunities, and solutions, as well as partnering with stakeholders to enhance efficiency, growth, and problem‑solving within the organization. The role focuses on developing and enhancing a Business Analysis team, ensuring the successful execution of strategic initiatives through leadership and project delivery.

This full‑time, employee position is hybrid, where you will be expected to be in the office 2‑3 days per week. Locations include Atlanta, GA;
Boston, MA;
Chicago, IL;
Marblehead, MA;
Plano, TX;
Edina, MN;
New York City, NY; or remote.

Salary range: $130,500‑$195,500, determined by role complexity, location, and candidate experience.

• Drive the development and refinement of Business Intelligence deliveries by analyzing business performance and prioritizing requests and resources.
• Partner with appropriate business groups to identify business needs to enhance organizational performance.
• Guide and influence business decision making by advising business groups on the interpretation of business insights and how to best leverage analytic findings.
• Lead a performance enhancement culture by actively coaching and mentoring team members, providing feedback and contributing to team development.
• Manage efficient team operations by prioritizing multiple complex tasks and adhering to project timelines to ensure alignment with key stakeholder objectives.
• Ensure data integrity by reviewing data for report development, identifying and troubleshooting gaps and inconsistencies, and escalating as required.
• Influence key data initiatives and data platform build to enable Business adoption.
• Collaborate with data governance on the adoption and adherence to information standards and data quality enterprise‑wide.

• Bachelor’s Degree or equivalent combination of education and work experience.

• Business intelligence development experience in insurance or financial services.
• People management experience in insurance or financial services.
• Working knowledge of SAS, SQL, and MS Power BI.
• Working knowledge of BI, visualization, and analytical reporting tools.

• Analytical Thinking
• Business Case Development
• Business Intelligence Applications
• Critical Thinking
• Customer Service
• Data Quality Assessments
• Intentional Collaboration
• Managing Performance
• Project Delivery
• Risk Management
• Stakeholder Management
• Strategic Planning
• Team Development
• Team Management
• Waterfall Model Application

• Hybrid Working – a mix of working from home and in the office.
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender‑equal basis.
• Competitive 401(k) program with company match up to 8%.
• Well‑being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice.
• Tuition Reimbursement for professional certifications and continuing education.
• Employee Network and Community support, including multiple Employee Networks and community giving opportunities.

QBE provides equal employment opportunities to applicants and employees without regard to race, color, gender, gender identity, sexual orientation, religious practices, national origin, pregnancy, childbirth, or related medical conditions, protected veteran status, disability or any other legally protected status. This position is not eligible for visa sponsorship.