Account Manager, Group Business

About Pacific Blue Cross

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.

We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.

• Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).
• Paid vacation starts at 4 weeks per year, and increases with years of service.
• Hybrid work environment (i.e., a combination of work from office and work from home days).
• Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC.
• PBC contributes the equivalent of 8% of your base salary to a Defined Contribution pension plan. No employee contribution or matching is required, giving you more take‑home pay.
• Retiree Benefits plan that is available to employees who have at least 10 years of service with PBC and have reached the age of 55.
• Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program.

• We are searching for three permanent Account Manager, Group Business to join our Group Business team.
• PBC’s compensation offerings are grounded in a pay‑for‑performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is $70,000 – $80,000 per year; the base pay offered is based on market and may vary depending on job‑related knowledge, skills, experience, and internal equity. The starting salary will be determined based on a combination of skills, education, and experience.

In the Account Manager, Group Business position, you will manage the renewal terms of a book of clients to ensure financial viability.

You will negotiate complex business issues to support and explain Pacific Blue Cross renewals.

In this role you will assist the Account Executive, Group Business in prospecting for new business through plan advisors and through annual renewals with clients.

As an Account Manager, you will assist in coordinating and presenting proposals and finalist presentations.

You would liaise with group benefit plans decision makers and advisors, review benefit plan design and recommend changes.

In the Account Manager role, you will promote new products and services offered by Pacific Blue Cross.

You would network in the group benefit community to promote our brand and build relationships with clients and plan advisors.

When needed, you would act as a backup to the Account Executive, Group Business.

• Bachelor’s degree in Business, Marketing, or a related discipline, including or supplemented by specialized training and courses in sales and marketing.
• Life, and Accident & Sickness licensed in British Columbia, or equivalent.
• In‑depth knowledge of group insurance products and underwriting methods.
• 3 years of related experience in the group insurance industry.
• Demonstrated proficiency in MS Office software, including Outlook, Word, Excel and PowerPoint.

• Certified Employee Benefit Specialist (CEBS) designation, and/or Fellow Life Management Institute designation (FMLI), or equivalent.

• Candidates must obtain and maintain the appropriate insurance licenses for selling Group Business products and/or services. This typically includes:
• Life and Accident and Sickness License (LLQP) with the insurance council

• Candidates must obtain the required insurance license(s) within 3 months of starting the role. This ensures they are…