LAB Cross Border Senior Specialist

Locations:
Amsterdam | London Who We Are

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The Cross Border Working (CBW) Senior Specialist is a key operational and advisory role within BCG's LAB Mobility & Immigration team. The role delivers cross border compliance activity for LAB, working closely with BCG's immigration vendor network, and internal teams and stakeholders at all levels, the Senior Specialist ensures that compliance processes are robust, accurate, and applied consistently.

This is a role that combines technical knowledge with strong communication skills and a collaborative problem‑solving approach. The ability to explain complex cross border rules clearly, and to work constructively with colleagues, case teams, and vendors to find practical solutions, is as important as technical expertise.

Take accountability for the key processes set out below by:

• ensuring they are fit for purpose, consistently applied, and kept up to date with policy and regulatory changes.
• guiding and collaborating with the shared services team who provide the administration support
• working closely with the CBW manager to review complex cases and escalations outside standard policy and processing requirements.

• Conduct assessments to determine when Posted Worker notification obligations apply and manage the notification process in line with local requirements (WagEU / LIMOSA).
• Act as BCG's point of contact for government agency queries and requests for information relating to Posted Worker compliance in NL and BE.

• Review requests relating to LAB based employees and manage approvals in line with BCG requirements

Manage the immigration compliance process for travellers LAB linked :

• ensuring timely and accurate application submissions for work permit and business visit visas
• Review casework with BCG's immigration vendor, holding them to account for quality of advice, casework management, and responsiveness in your geography.
• Ensure vendor support remains fit for purpose; elevate quality concerns to the CBW Manager where required.
• Track work permit initiations and ongoing work permit compliance obligations, resolving technical queries or escalating appropriately.

• Support the CBW Manager, with the identification of cases requiring compliance assessment and further review.
• Review case team and individual activity risk analysis and prepare comprehensive risk summaries (covering tax and immigration guidance) for alignment with the CBW Manager for delivery to case team leadership.
• Reporting and traveller data analysis to identify areas of risk and mitigating actions:
  • Escalating to local immigration where potential work permits are required.
  • Coordinating social security certificate requirements with payroll and finance.
  • Work with the tax team to identify and manage tax secondment coordination including stakeholder communications.
• Act as a LAB Mobility & Immigration super user for Pinpoint, BCG's global tax assessment tool.

• Manage the LABCBW mailbox, responding to queries promptly or routing to the correct team for further support.

• Communication — the ability to translate complex cross border rules into…