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Remote Principal Service Designer: Systems & Lead
Remote / Online - Candidates ideally in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-06-28
Montgomery, Montgomery County, Alabama, 36136, USA
Listing for:
Humana
Remote/Work from Home
position Listed on 2026-06-28
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Humana is seeking a Principal Service Designer to lead complex, cross-functional design initiatives that will transform member experiences. You'll align operational capabilities with member needs and define service design strategy across enterprise initiatives.
With a focus on service blueprinting and multi-touchpoint services, this role requires strong collaboration and 10+ years of experience in service design. The position is remote with occasional travel for meetings.
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