Import Analyst; Customs Brokerage - Late Shift Midnight EST

About the Role

USA Remote Position | Growth Path to Licensed Customs Broker

Here’s where you come in:
As an Import Analyst, you will ensure that imports clear customs efficiently, keeping the global supply chain moving during our peak evening hours.

This role is specifically designed for those who thrive outside of the traditional 9-to-5 grind. Whether you are located on the West Coast and want a "mid-day" start, or you are looking for a schedule that allows you to be present for your family during the morning and early afternoon, this shift offers the rare flexibility to own your day before your workday even begins.

While this is a remote US role, we are prioritizing candidates located in the Pacific or Mountain Time Zones (such as Oregon, Washington, or Idaho) to ensure seamless alignment with our evening coverage needs.

• Efficiently manage and process customs entries to ensure accurate and compliant submissions
• Meticulously review and input customs data, maintaining high accuracy standards
• Articulate complex documentation requirements clearly to customers, enhancing their understanding and satisfaction
• Proactively resolve issues by working collaboratively with customers and internal teams to refine customs entries as required
• Prioritize and process high-urgency imports such as PAPS files to prevent shipment delays
• Monitor and resolve CBP and PGA holds and coordinate required exams (NII/VACIS, tailgate, intensive, USDA/CBP/FDA) from initial notice through final release
• Coordinate with carriers, terminals/CFS, and government officers to schedule exams, submit ACE DIS documentation and Affirms of Compliance, and minimize demurrage and storage
• Track ACE/ABI statuses and respond to FDA Notices of Action and CBP CF-28/CF-29, providing clear updates to customers to expedite release
• Conduct thorough checks to ensure full compliance with all relevant customs regulations, particularly focusing on FDA and PGA standards

Basic requirements

• 2+ years of experience in customs brokerage or import operations
• Solid understanding of customs laws and regulations (FDA, PGA, CBP)
• Experience managing CBP/PGA holds and coordinating exams (VACIS/NII, tailgate, intensive)
• Proficiency with customs brokerage software and ability to assign appropriate HTS commodity codes
• Knowledge of applying correct IEEPA, Reciprocal, and Section 232/301 additional tariffs
• Skilled in processing documentation with high accuracy and attention to regulatory compliance
• Excellent communication skills for explaining complex procedures in an accessible manner
• Innovative thinking and openness to feedback to foster personal growth and improve team performance
• Resourcefulness and adaptability in addressing challenges and handling customer inquiries

• 3-5+ years of import brokerage experience with truck entries/PAPS processing
• Interest in pursuing US Licensed Customs Broker credential (company-supported)
• Northern border operations experience
• HTS classification knowledge (GRIs, section/chapter notes)
• Experience with FDA/PGA filings and CF-28/CF-29 responses
• ACE/ABI proficiency and familiarity with brokerage platforms
• Proven ability to minimize demurrage/storage costs
• Understanding of tariff treatments and basic valuation
• Self-directed with good judgment on escalation needs
• History of meeting clearance time frames and service levels

• Hours: Monday – Friday, 4:00 PM – 12:00 AM EST
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• Location: Fully Remote (USA). To ensure the best experience for our team, we are prioritizing candidates located in the Pacific Northwest and Mountain regions (e.g., Oregon, Washington, Idaho, etc.).
• Local Time Impact:
  Pacific Time: 1:00 PM – 9:00 PM
• Mountain Time: 2:00 PM – 10:00 PM
• Pay: $50,000 yearly (Based on experience)
• Fully remote with preference given to candidates in Mountain and Pacific time zones
• Annual training budget and career guidance
• Equity incentives that vest over time, aligning your success with company growth

Freightos is an equal opportunity employer, committed to treating all potential employees fairly and ensuring equal opportunities for everyone.