Chief of Staff CEO

Role Overview

We're hiring a Chief of Staff to support the CEO. This role exists to increase the CEO's leverage, strengthen executive alignment, and improve the quality and pace of key decisions. It is not a substitute for operating leadership and does not own day-to-day company operations. Instead, the Chief of Staff acts as an extension of the CEO to drive clarity, follow‑through, and executive coherence across the leadership team.

United States (EST, New York City preferred). The position supports remote work.

• Design and run the executive operating rhythm across a distributed leadership team, including C‑suite meeting design, leadership team off‑sites, and the CEO's 1:1 cadence.
• Build and maintain the decision‑making infrastructure for the executive team: RACI frameworks, decision logs, real‑time commitment tracking.
• Strategic progress tracking: create scorecards, dashboards, and executive reporting rhythms that give the CEO clear visibility into transformation priorities, business risks, and decisions requiring intervention.
• Own the output quality of the company's most important executive forums, ensuring pre‑reads, real‑time capture of decisions, follow‑through tracking, and escalation of unresolved issues.
• Executive communications: craft materials for board updates, executive memos, decision briefs, CEO communications, investor‑ready narratives, and sensitive internal messaging.
• Thought partnership: serve as a trusted sounding board to the CEO on strategic priorities, sensitive issues, and cross‑functional tradeoffs; represent the CEO in selected forums with delegated authority when appropriate.

The Chief of Staff focuses on sharpening priorities, improving executive decision‑making, strengthening cross‑functional alignment, and ensuring follow‑through on the issues that matter most.

You will partner closely with the COO and leadership team to ensure the C‑suite has clear visibility into execution, risks, dependencies, and decisions that require intervention. You will operate across distributed, multi‑regional leadership teams (US, Europe, APAC) and manage asynchronous communication patterns for global alignment.

Success comes from creating leverage, clarity, and momentum across the executive team.

• The CEO spends more time on highest‑value strategic priorities and less on coordination overhead.
• The COO has more capacity to scale the business and lead day‑to‑day operations.
• Executive forums produce clearer decisions, better follow‑through, and faster escalation of critical issues.
• Cross‑functional priorities are visible, coordinated, and less dependent on the CEO personally chasing progress.
• Board and investor discussions are supported by more consistent, decision‑ready materials and reporting.

• A proven operator who has built executive operating rhythm in a 300–600‑person professional services or B2B services business and knows what well‑run looks like.
• Fluency in driving accountability through influence: building trust with senior leaders, holding peers accountable as a partner, and earning a mandate rather than asserting one.
• The ability to hold the full operating plan, see dependencies, and anticipate second‑order effects before they surface as problems.
• Structured thinking that turns complexity and conflicting inputs into clear options and decisions.
• Sound judgment and discretion with sensitive information and competing priorities, and a clear sense of when to push, elevate, or stay behind the scenes.

• 8–12 years of experience, including 2+ years in a Chief of Staff, Executive Strategy & Operations, GM, or equivalent operating role.
• MBA or equivalent; strategy consulting background a plus, not a requirement.
• A proven record of designing and building operating infrastructure for distributed executive teams.
• Professional services, consulting, or B2B services background strongly preferred, with a working understanding of the economics and consultative model.
• Meaningful experience in transformation contexts: strategic pivot, M&A integration, or major operational change.
• PE‑backed or high‑growth experience, board…