Senior Product Manager

Job Summary

The Senior Product Manager is responsible for leading and managing product team(s) to develop multiyear product strategies, roadmaps, and competitive offerings to meet profitability and membership goals.

• Develop and manage the 2-4 year product strategy for a set of product lines and/or geographic regions.
• Lead product‑specific, cross‑functional teams responsible for assessing/implementing new/revised or enhanced product designs and programs.
• Meet with internal and external stakeholders/customers including market teams, brokers, accounts, vendors, and government agencies to incorporate voice of the customer in product roadmap.
• Develop new products and features, product enhancements, line extensions, portfolio revisions, and product discontinuation as needed to achieve market position, membership goals, and profitability targets.
• Synthesize product line financial modeling and analysis into actionable tactics.
• Assess market and competitive positioning in support of expansion strategies.
• Monitor and report on‑going performance of product portfolio(s) including profitability, customer satisfaction, membership growth/retention, and operational performance.
• Develop course‑correction proposals, as needed, based on metrics.
• Collaborate with other teams in the development of product collateral, marketing, and communications initiatives and in conducting internal and/or external trainings.
• Map and manage the customer experience.
• Manage vendor relationships as part of the product line.
• Other duties and projects as assigned.

• Education:
  
  Bachelor’s degree in a related field (required). Master’s degree (preferred).
• Experience:
  
  5‑7 years of related work experience (required). 5‑7 years of product management, strategic planning, project management, marketing, or healthcare sales experience (preferred). Experience in developing, managing, and optimizing health insurance network products (preferred).
• Skill Requirements:
  Effective and strategic leader who can use strong analytic and problem‑solving skills to facilitate cross‑functional teams; excellent interpersonal and collaboration skills; ability to influence at all levels of the organization; proven organization, facilitation, and conflict management skills; ability to function effectively in a fast‑paced, rapidly changing regulatory and competitive environment; resilient, collaborative, flexible, innovative; excellent oral, written, and presentation skills;
  
  proactive identification of potential impacts and issues and taking initiative to propose and drive solutions.

Must be able to work under normal office conditions and work from home as required. Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations. May be required to work additional hours beyond standard work schedule.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Salary Range: $ – $. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. Colleagues may also be eligible for variable pay.

Benefits include medical, dental, and vision coverage; retirement plans; paid time off; employer‑paid life and disability insurance with additional buy‑up coverage options; tuition program; well‑being benefits; and a full suite of benefits to support career development, individual & family health, and financial health.

We welcome all applicants and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.