Community Manager of Irontek

Community Manager

Join a team that values people. At Hendricks Commercial Properties, we believe in creating environments where communities thrive, and we encourage our team to embrace the freedom to do amazing things. We didn't come this far to only come this far join us in making a real impact.

We offer more than just a job. Our benefits include flexible work hours, a free Beloit Club membership for employees at our Beloit headquarters, employee discounts, paid time off, training & development opportunities, 401K match, medical benefits, 24/7 online care, and pet insurance. You'll also enjoy working in a beautifully designed office, situated in a dynamic downtown area with access to great amenities that enhance your day-to-day experience.

At Hendricks, you'll have the opportunity to teach what you know and learn what you don't and community matters here.

As the community manager, you are responsible for fostering community engagement while driving key business operations to achieve growth in membership, revenue, and market share.

Irontek is a collaborative coworking space that supports small businesses, startups, and entrepreneurs through a network of local partnerships, educational organizations, and business accelerators like gener8tor's gBETA program. In this dual‑focused role, the community manager blends service leadership with strategic execution, building an inclusive, high‑energy environment where innovation thrives. They will lead the day‑to‑day member experience, implement sales and retention strategies, and serve as a connector within the greater Stateline entrepreneurial ecosystem.

Your ability to own your work and drive success will make a direct impact on the communities we serve.

• Leading a small team in supporting and servicing the day‑to‑day activities.
• Executing well‑defined work assignments that are subject to a moderate level of control and review.
• Fostering a welcoming, vibrant, and professional environment for Irontek members, Ironworks tenants, and community partners.
• Coordinating with Hendricks Property Management, the local Chamber of Commerce, and local business partners to create a cohesive entrepreneurial ecosystem.
• Organizing and hosting regular events and workshops for both members and non‑members that support collaboration, networking, and skill‑sharing.
• Building a strong presence in the region by becoming a trusted community resource, influencer, and ambassador for Irontek's mission.
• Effectively marketing and promoting Ironworks/Irontek's service offerings utilizing a variety of media outlets.
• Leading with a service mindset, ensuring positive daily interactions and personalized support that build loyalty and retention.
• Providing daily, weekly, and monthly reports that outline progress of the space and community.
• Acting effectively across defined areas of responsibility to produce results that align with stated goals and objectives.
• Owning the full membership sales pipeline from lead generation to conversion, ensuring high occupancy across all membership types.
• Executing lead acquisition campaigns in partnership with marketing; tracking leads and sales performance using CRM tools (e.g., Hub Spot, Salesforce).
• Acting independently to identify and pursue leasing and business development opportunities, including outreach to startups, remote workers, and corporate teams.
• Promoting Irontek's service offerings through media, digital outreach, strategic partnerships, and event sponsor ships.
• Providing daily, weekly, and monthly reporting on occupancy, sales funnel health, churn, and revenue goals.
• Executing well‑defined tasks while maintaining flexibility to resolve complex issues and customer needs independently.
• Acting across a range of responsibilities with minimal oversight to deliver results aligned with Irontek's goals.
• Delivering high‑quality operational standards that reflect Irontek's brand, values, and professional image.
• Providing insights and support in budgeting, forecasting, and reporting, including OKRs and quarterly review metrics.
• All other duties as assigned.

This position offers a competitive starting salary, with opportunities for growth based on…