Business Operations

The Role

You will be joining the VP of Operations to drive Black Ore's business and revenue operations build out. As a Biz Ops you'll be a close partner to the go-to-market, product, finance and executive teams. Near-term responsibilities include defining GTM strategy, success metrics and tactics/processes and partnering closely with sales to increase efficiency for the team and NPS for our customers.

Broader responsibilities include launching new GTM channels and business units, setting up reporting & analytics, supporting corporate strategy & planning, and driving special projects across the business.

Basic Qualifications

• Years of Experience – 3-6 years of working experience
• Professional Background – In either consulting, investment banking, private equity or growth equity
• Excellent Written & Verbal Communication - Able to clearly distill information and feedback to a wide range of stakeholders (executive, business, product, engineering)
• Exceptional Analytical & Conceptual Thinking - Able to generalize complex business needs into scalable & extensible solutions.
• Exceptional Attention to Detail — Ensuring precision in data analysis, reporting, and operational execution
• Excellent Project Management Skills — able to scope, prioritize, and execute cross-functional initiatives from concept to delivery
• High Ownership - Ability to work both independently and collaboratively in a fast-moving startup environment
• Fast Learner - Demonstrated ability to quickly learn and apply new tools, techniques, and methodologies

Preferred Qualifications

• Startup Experience – Experience at a high-growth startup in a GTM, Growth, Rev Ops, or Biz Ops role
• Go-to-Market Expertise – Deep understanding of sales metrics, playbooks, and go-to-market tactics
• Sales Systems Proficiency – Skilled in leveraging tools such as Salesforce and sales automation platforms (e.g., Clay)
• Technical Skills – Coding experience in Python, JavaScript, SQL, or similar languages
• Entrepreneurial Mindset – Prior experience as an entrepreneur or founder, with a bias for ownership and execution

What We Offer (for U.S. Based Employees)

• Competitive salary and equity based compensation
• Best-in-Class health benefits
  • Platinum, 100% Employer-paid medical, dental and vision insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Additional Health programs (e.g., One Medical, Talkspace, Kindbody)
• 401K, Roth 401k and other employer sponsored investment benefits
• Parental Leave
• Unlimited PTO
• Relocation support to Austin, NYC or SF (as needed)
• WFH stipend to support your home office needs