Trail Appliances Online Sales Specialist

Join Trail Appliances as an Online Sales Specialist, where you'll play a key role in elevating customer experiences through eCommerce. This remote role requires a strong sales mindset and a consultative approach.

Your primary mission is to provide ongoing support and guidance to customers from order placement to delivery, ensuring they have all necessary information about product compatibility and installation. You will engage customers through various channels and manage a robust pipeline, leveraging your multitasking skills in this dynamic environment.

Key Responsibilities:

• Confirm details and address customer needs post-order

• Suggest alternative products and protection plans

• Coordinate delivery and installation services

• Navigate multiple systems for eCommerce management

• Process payments and issue refunds as needed

Requirements:

• Strong sales background with attention to detail

• Excellent written communication and phone skills

• Comfort with technical tools and systems

• Flexibility to adapt in a changing environment

• Previous experience in customer service preferred

Maximize your sales impact with Trail Appliances in the exciting world of online retail.
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