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Front Office Manager

Remote / Online - Candidates ideally in
Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Closets By Design
Remote/Work from Home position
Listed on 2026-07-01
Job specializations:
  • Business
    Administrative Management, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall beds, garage cabinetry, and more. We are looking for a motivated, organized, and detail-oriented individual with strong leadership skills and a passion for providing superior customer service.

We are seeking an enthusiastic and proactive Front Office Manager to oversee daily office operations and ensure a seamless experience for both customers and our team.

Benefits
  • Paid training and ongoing professional development (certifications, courses, etc.).
  • Paid holidays and paid time off.
  • Health and retirement benefits (not available at all locations).
  • Open door policy with your manager.
Responsibilities
  • Coordinate designers’ appointment calendars and schedule follow-ups in our CRM.
  • Coordinate administrative functions and support sales, production, and installation teams.
  • Greet visitors and ensure a welcoming environment.
  • Manage customer inquiries and provide timely, solution-oriented responses.
  • Assist with paperwork, data entry, and maintaining office records.
  • Train and supervise front office staff as needed.
Requirements
  • No degree is needed.
  • Candidates should have strong organizational skills.
  • Friendly, customer-focused attitude with a professional demeanor.
  • Proficient in computer applications and Microsoft Office software.
  • Skilled in coaching front desk staff to deliver exceptional customer service.
  • Managerial experience: minimum of 1–2 years.
Closets by Design
- Overview
  • Closets by Design is a nationally recognized leader in home organizing systems.
  • We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall beds, garage cabinetry, and more.
Closets by Design
- Our Values
  • Serve Others
  • Be a Problem Solver
  • Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.

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