Operations Administrator – CRM & Vendor Management

Position Summary

The Operations Administrator – CRM & Vendor Management is a mid-to-senior level operations role focused on CRM administration and vendor management. This position serves as a subject‑matter resource for CRM systems and plays a key role in maintaining system integrity, vendor compliance, and operational efficiency.

Must live within an hour from OREM, UT, or be based in the Dallas‑Ft Worth, TX area.

• Serve as a primary administrator and support resource for our CRM—Job Nimbus.
• Maintain user accounts, permissions, templates, and workflows.
• Support job tracking, billing workflows, and system accuracy.
• Lead CRM process configuration and optimization initiatives.
• Manage integration with other systems for communication, payment, and reporting.

• Oversee vendor onboarding, setup, and ongoing maintenance.
• Manage W‑9 collection, compliance documentation, and audit readiness.
• Monitor vendor performance, contracts, and documentation.
• Coordinate vendor payment workflows with Finance.

• Prepare reports, dashboards, and operational metrics for leadership.
• Track operational action items and system‑related initiatives.
• Support new entity launches and system implementations.

• 5+ years of Operations administration or CRM systems experience.
• Advanced proficiency in Excel and/or Google Sheets.
• Strong analytical and process design skills.
• High attention to detail and data accuracy.
• Ability to manage multiple priorities independently.
• Professional communication and discretion.

• Prior experience with Job Nimbus.
• Experience in vendor management or procurement operations.
• Experience in multi‑location or multi‑entity organizations.
• Project management experience.

• Competitive compensation ($65,000–$70,000) annually.
• Medical, Dental, and Vision insurance.
• Paid time off and holidays.
• Fully remote work environment.
• Long‑term growth in systems and operations leadership.