Agricultural Sales & Customer Service Manager - Iowa​/Midwest Territory

About the Role

Mostly remote position, open to anywhere Iowa and surrounding areas.

Feed Energy works at the intersection of feed, fuel, and agriculture, building a nearly four-decade legacy of stewardship in various industries. We support how America nourishes its people and powers its economy. Our team is made up of growth-minded individuals, who are dedicated to transforming global practices in feeding and fueling, driving innovation across the industries we serve. We create circular economies, developing sustainable, low-carbon products and processes.

Join us if you’re looking for a dynamic environment to contribute to shaping a sustainable future for feeding and fueling the world.

• Grow and nurture strong customer relationships with leaders across your assigned accounts, serving as their go-to resource and strategic advisor.
• Dive into your customers’ business—their objectives, operations, challenges, and competitive landscape—to uncover opportunities to elevate their experience and drive mutual growth.
• Develop and execute tailored account plans that bring together the right internal expertise and resources to exceed expectations.
• Orchestrate cross-functional collaboration (Commercial, Supply Chain, Logistics, Mechanical Service, and more) to ensure smooth delivery of products and services and to quickly resolve any issues.
• Stay ahead of trends and performance indicators, proactively recommending solutions that strengthen partnerships and increase lifetime value.
• Anticipate the ever-changing needs of customers, offering proactive insights and solutions before they ask.
• Spot and champion opportunities for new products, services, or process improvements that enhance customer experience and deliver measurable value.
• Evaluate pricing needs and profitability levers, supporting competitive yet sustainable pricing strategies for each customer.
• Build a strong internal and external network to support account activities and deepen collaboration across the organization.
• Be the “voice of the customer,” sharing meaningful insights with Product, Marketing, and cross-functional teams to fuel innovation and continuous improvement.
• Bring our company values to life in every interaction—with customers, colleagues, and community partners.
• Take on additional opportunities and responsibilities that contribute to team success.

• Bachelor’s degree or equivalent experience in a relevant field (e.g., Business Administration, Marketing, Supply Chain Management).
• Proven track record in account management, customer service, or related roles.
• Strong communication and interpersonal skills, capable of tailoring style and approaching both low-volume customers and complex, high-visibility corporate clients.
• Strong problem-solving and analytical abilities.
• Ability to manage multiple priorities and work collaboratively across teams.
• Customer-centric mindset with a passion for delivering exceptional service.
• Knowledge of the industry and competitive landscape is preferred.