Operations Manager

Operations Manager (Level)
About Level Workforce, LLC

Level Workforce is an innovative consulting and workforce solutions agency dedicated to empowering businesses and business owners in the construction, real estate and finance industries. With over 25 years of combined industry experience, we are passionate about helping clients achieve their goals through strategic guidance, streamlined processes, and operational excellence.

Our team of seasoned professionals offers a range of consulting services, from business advisory to executive hands‑on consulting, and staffing solutions to help develop tailored solutions that address our client’s unique challenges and goals. We take a client‑first approach and prioritize communication, collaboration, and transparency to ensure that our clients feel supported throughout their engagement with us.

To help businesses build, optimize, and lead their operations. We are committed to providing strategic guidance, streamlining processes, and improving operational efficiency to help our clients thrive in a rapidly changing business landscape. We are committed to helping our industry modernize by implementing automations, sharing our expertise, and facilitating cultural and organizational changes.

• Type: 1099 Contract
• Location: Hybrid Remote position;
  Atlanta metro based; 1-3 in‑person meetings required per month (Sandy Springs, GA)
• Hours: Part‑time 10‑25 hours per week (with growth path to full time)
• Compensation: Compensation is expected to range from $60–$100 per hour depending on experience, qualifications, and demonstrated ability to lead operational systems, profitability, and organizational growth.
• Reports To: CEO/Chief Development Officer

Level Workforce is seeking an Operations Manager to serve as the central coordinator, systems leader, and operational backbone of the organization. This is one of the most critical positions within the company, responsible for helping define, refine, and continuously improve the systems, processes, and operational infrastructure that drive growth, profitability, service quality, and client satisfaction.

The Operations Manager will provide operational oversight and coordination across all of Level’s core practice groups:

• Marketing & Sales
• Operations
• Workforce Strategy (HR & Recruiting)
• Finance & Accounting

This role is ideal for a highly organized, systems‑oriented professional who thrives in a fast‑paced, entrepreneurial environment and enjoys building structure, accountability, and scalability. The successful candidate will bring experience from a professional services, consulting, staffing, or project‑based services environment where utilization, profitability, client success, and operational excellence are critical drivers of performance.

• Define, document, and improve company processes, workflows, and operational standards.
• Create accountability systems that improve execution across the organization.
• Lead continuous improvement initiatives and identify opportunities for greater efficiency.
• Monitor service quality, operational consistency, and client satisfaction.
• Help build scalable systems that support future growth.

• Optimize and manage core business platforms including Microsoft 365, Basecamp, Dropbox, and Clockify.
• Identify opportunities to streamline systems and reduce unnecessary software expenses.
• Evaluate and implement workflow automation and AI‑driven solutions.
• Stay current on emerging technologies and best practices in business operations.
• Utilize tools such as ChatGPT, Claude, and other AI platforms to improve efficiency, communication, and overall business performance.

• Coordinate client onboarding, agreements, renewals, and related documentation.
• Collaborate with practice leaders to develop and manage scopes of work.
• Monitor utilization, staffing allocations, budgets, and project profitability.
• Ensure effective communication and collaboration across practice groups.
• Support client retention and account growth initiatives.

• Monitor…