Support Operations Expert - Fully Remote
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94110, USA
Listed on 2026-07-02
San Francisco, San Francisco County, California, 94110, USA
Listing for:
Obsidian
Remote/Work from Home
position Listed on 2026-07-02
Job specializations:
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Business
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Customer Service/HelpDesk
Job Description & How to Apply Below
About the role
We are hiring expert Evaluators in Customer success / support operations to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for accuracy, rigor, and domain quality. You will apply deep subject‑matter expertise to grade outputs.
This is a remote, hourly engagement.
Requirements (must have)- 5+ years of relevant professional experience in Customer success / support operations.
- Native or professional fluency in English.
- Highly proficient in Microsoft Office and Google Workspace, especially Slides (Google Slides / PowerPoint).
- Advanced degree (Master's or higher) from a reputable institution.
- Evaluate AI-generated artifacts against domain‑specific quality rubrics.
- Identify factual, aesthetic, and presentation errors.
- Provide clear, structured written feedback.
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