Product Mission Lead

At Klipboard we have introduced a flexible hybrid work policy, with three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with remote work.

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade worldwide. With a deep knowledge and experience in ERP/SaaS solutions, Klipboard serves clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America.

Our mission is to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competently.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluent with AI, open to change, and excited to learn how technology can improve the way we work and help our customers, always supported by strong human insight and communication.

The Product Mission Lead is accountable for owning a defined product mission end-to-end. This includes understanding customer problems, defining the roadmap, and ensuring delivery of high-quality, commercially impactful product outcomes. The role combines product management, product ownership, and business analysis, enabled by AI and modern tooling to maximise judgement, prioritisation, and execution.

• Proven experience delivering B2B software products from concept through to release
• Demonstrated ownership of product backlogs and delivery of clearly defined requirements
• Strong customer-facing experience with evidence of commercial decision-making
• Analytical capability to interpret data and validate product assumptions
• Excellent written communication skills with ability to produce structured, actionable documentation

• Domain experience in ERP, distribution, automotive, rental, or field service
• Experience delivering AI-enabled product features or applying AI in product workflows
• Exposure to pricing and packaging models including usage-based or consumption models

You may have seen from recent posts that we are updating our brand to Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard, bringing together expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices around the world and are growing our teams. This is an exciting time to join as we enter our next chapter.

Our hybrid policy remains three days in the office and two days remote to balance collaboration with flexibility.

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and spark innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferable skills, we would love to hear from you!