Project Governance Officer

POSITION OVERVIEW

We are expanding our PMO Coordination function by adding a second team member to accelerate delivery, provide greater coverage, and enable the team to scale more quickly.

In this role you will support Project Management Teams in organising and administering all types of projects, from simple activities to more complex implementations. Working as part of a small but growing team, you will share responsibilities with your fellow PMO Coordinators, ensuring that project governance processes run smoothly and consistently.

Reporting to the Regional Services Operations Team, you will work closely with Global PMO, Project Managers (PMs), Team Leaders, and delivery teams to coordinate various aspects of project management processes. The primary objective of this role is to support overall project governance, with a strong emphasis on project tracking and reporting to ensure projects meet deadlines, stay within budget, and are managed in accordance with the MRI 4D Framework.

The ideal candidate will possess strong organisational, analytical, and communication skills, with a deep understanding of project management processes and governance. In this role, you will perform a range of coordinating tasks, such as schedule and risk management, as well as administrative duties, including maintaining project documentation and producing reports. You will work collaboratively with the other PMO Coordinator to share best practices, balance workloads, and ensure consistent support across all projects.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the South Africa Cape Town office.

Please note that this position will be supporting the UK region and therefore, working UK hours (10:00 - 18:30 SA time and until 19:30 during daylight saving)

• Conduct regular internal audits and project reviews with the Project Managers and Team Leaders to ensure adherence to the MRI 4D Framework and identify areas for improvement
• Use MRI tools, systems and data to assess project compliance, identify opportunities for improvement, report on actions, plans and budgets
• Prepare and present audit reports, highlighting compliance issues, risks, and recommendations for corrective actions
• Provide guidance and support to PMs in implementing corrective actions to keep projects on track
• Develop and enhance project governance documentation, including policies, procedures, templates and guidelines and oversee communication and implementation
• Ensure governance is applied correctly on MRI projects
• Drive efficiencies within PMO and project management teams, working closely with your fellow PMO Coordinator to streamline processes
• Create and maintain management reports to track project status and performance
• Participate in PM focus groups and contribute insights from governance activities
• Assist PM Team Leaders and PMs in identifying and resolving project issues and bottlenecks
• Coordinating Lessons Learnt activities
• Develop and deliver training sessions to Project Managers and project teams on governance processes, methodologies, and best practices

• Minimum 5-years of experience in project management or in a Project Management Office Team within a professional services team in a software company.
• PRINCE 2, PMBOK, PMP or equivalent project management course
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
• Solid organisational skills, including multitasking and time-management
• Strong teamwork, and presentation skills
• Familiarity with risk management and quality assurance control
• Strong working knowledge of Microsoft Office 360
• Ability to analyse financial data, including project budgets, risks and issues

We’re obsessed with making this the best job you’ve ever had!

• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee‑led groups such as…