Associate Director, RQS Business Excellence & Strategy

Work Your Magic with us! Start your next chapter and join EMD Serono.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet.

That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

You will lead cross‑functional initiatives that turn our regulatory, quality, and patient safety priorities into clear plans with measurable outcomes. You will champion digital innovation and adoption, partner with functional leaders and human resources to close capability gaps and strengthen organizational agility, and prepare the insights, executive summaries, and governance support that guide senior leadership forums.

The purpose of this role is to solve the challenge of fragmented strategy and slow digital adoption across a global organization by connecting leadership decisions to day‑to‑day execution, so our science reaches patients faster and more reliably.

You will join our Digital Innovation and Organizational Effectiveness team – a lean, nimble organization that supports a large global department spanning regulatory affairs, research and development quality, and patient safety; your work carries visible, outsized impact.

• Bachelor’s degree with minimum 8 years of professional experience in strategy, business excellence, or operational excellence within a regulated biopharmaceutical or life sciences environment.
• Graduate degree with minimum 6 years of professional experience in strategy, business excellence, or operational excellence within a regulated biopharmaceutical or life sciences environment.

• Experience leading cross‑functional programs across functions and geographies, translating enterprise strategy into actionable plans and measurable results.
• Strong understanding of regulatory affairs, research and development quality, or patient safety operations, enabling you to serve as a credible thought partner to senior leaders.
• Energetic about digital transformation and committed to continuous learning and experimentation with new technologies and ways of working.
• Ability to partner naturally with functional leaders and human resources colleagues to identify capability gaps and build organizational agility and resilience.
• Excellent communication skills, creating executive summaries, briefings, and visualizations that turn complex information into confident decisions.
• Strong ability to build trusted relationships across diverse teams and act as a connector between senior leadership and operational teams, promoting shared ownership of strategic goals.
• Comfortable with ambiguity, capable of working independently, and motivated by driving meaningful change in a global, purpose‑driven organization.

Billerica, Massachusetts, United States. Flexible hybrid working, with remote work up to two days a week.

Less than 15%; international and domestic.

Between $ and $.

Benefits include health insurance, paid time off, retirement contributions, and other perquisites.

We bring together a broad range of backgrounds, perspectives, and life experiences. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress.

Apply now and become part of a team dedicated to sparking discovery and elevating humanity.